Sales Technology Analyst, Sales Insights

Total System Services; Stockport; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global payments provider is seeking a Sales Technology Analyst to drive data-driven sales strategy and insights in Stockport. Responsibilities include analyzing sales funnel performance, delivering reports, and engaging with stakeholders. Candidates should have a degree in a relevant field and experience in performance analysis and business intelligence tools. Join a dynamic team that values innovation and data-driven decision-making.

Qualifications

• Minimum 4 years’ experience in performance analysis or related field.
• Strong understanding of sales funnels and business outcomes.
• Proven ability to design insightful dashboards.

Responsibilities

• Analyze sales funnel performance across markets.
• Deliver accurate weekly, monthly, and quarterly reports.
• Act as a trusted advisor to Sales Leaders.

Skills

Performance analysis

Sales operations

Business intelligence

Dashboard design

SQL proficiency

Communication skills

AI/CRM tools tracking

Education

Degree in Business Information Systems

Relevant analytical discipline

Tools

Power BI

Excel Power Query

Salesforce

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

PURPOSE

Are you passionate about transforming data into strategic action? As our Sales Technology Analyst – Sales Insights, you’ll be at the forefront of our data-driven sales strategy, leveraging advanced analytics and AI-powered tools to unlock performance insights, drive productivity, and shape the future of our sales organization.

This role is pivotal in delivering actionable intelligence across multiple regions and initiatives, evaluating ROI, and supporting the deployment of cutting-edge sales technologies like Gong and Salesforce.

This is a hybrid role, and you will be required to travel to either or both our Stockport and Leicester offices as needed. You must have full right to work in the UK.

DUTIES AND RESPONSIBILITIES

• Sales Performance & Insight Generation

  • Analyze end-to-end sales funnel performance across UK&I and global markets.
  • Evaluate ROI of sales initiatives and technology deployments.
  • Deliver compelling insights through dashboards, scorecards, and performance commentary.

• Reporting & Data Management

  • Own the delivery of accurate and timely weekly, monthly, and quarterly reports.
  • Ensure precision in reports used for external governance, regulatory submissions, and commission calculations.
  • Translate business requirements into scalable reporting solutions using Salesforce, Power BI, and Excel.

• Stakeholder Engagement & Enablement

  • Act as a trusted advisor to Sales Leaders and cross-functional stakeholders.
  • Influence strategic decisions through clear, value-adding commentary and storytelling.
  • Drive adoption of standardized KPIs and global performance definitions.

• Sales Technology Adoption

  • Track usage, adoption, and impact of AI-driven tools like Gong.
  • Provide insights into productivity gains and behavioral trends from conversational intelligence platforms.
  • Support rollout and performance tracking of new CRM and sales enablement technologies.

Skills & Experience

• Minimum 4 years’ experience in performance analysis, sales operations, or business intelligence.
• Strong understanding of the sales funnel and its impact on business outcomes.
• Proven ability to design and deliver insightful dashboards using Power BI, Excel Power Query, and DAX.
• Proficiency in SQL and Salesforce data extraction.
• Excellent communication and presentation skills, with a knack for storytelling through data.
• Experience in launching and tracking AI or CRM tools (e.g., Gong, Salesforce).

Mindset & Behaviors

• Highly analytical, self-motivated, and goal-oriented.
• Passionate about data-driven decision-making and continuous improvement.
• Proactive in streamlining and automating reporting processes.
• Strong time management and prioritization skills under tight deadlines.

QUALIFICATIONS

• Degree in Business Information Systems, Mathematics, Finance, Data Science, or a related analytical discipline.
• Alternatively, equivalent professional experience in a data-driven role within Sales Operations or BI.
• Desirable: Certifications in Salesforce, Power BI, SQL, or Excel Power Query.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.