Sales Team Member - Franchise

Clarksoutlet; Alton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team, providing exceptional customer experiences while achieving sales targets. This role involves maintaining high retail standards, utilizing technology to enhance consumer interactions, and ensuring compliance with health and safety procedures. As a key team member, you'll represent the brand with integrity and contribute to a positive shopping environment. If you are passionate about retail and enjoy working in a dynamic environment, this opportunity is perfect for you!

Qualifications

• Experience in retail sales and delivering excellent customer service.
• Ability to maintain high retail standards and compliance with company policies.

Responsibilities

• Support achievement of store KPIs by delivering targeted sales.
• Maintain high brand and retail standards in sales and stockroom areas.

Skills

Sales Skills

Product Knowledge

Customer Service

Health and Safety Compliance

Tools

Retail Technology

Job description

Job Overview: To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.

Dimensions

People: N/A

Impact: Compliance

Responsibilities

1. Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
2. Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
3. Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
4. Put stock away in the correct places, keeping good order and stockroom aisles clear.
5. Follow Health and Safety procedures at all times as delivered in training.
6. Represent the Clarks brand at all times.
7. Follow cash and stock security procedures to Company standards.
8. Comply with company and legal requirements.
9. Regularly review own performance and maintains a personal development plan.
10. Achieve required performance standards on KPIs such as sales and multi-sales.
11. Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
12. Maintain visual merchandising standards and replenish as required.
13. All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
14. Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
15. All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
16. Work with integrity in an honest and trustworthy manner.
17. All relevant compliance of Company Policies and legal requirements are met.
18. Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.