Sales Team Manager – Luton Airport

Recruitment Avenue; Luton; On-site; GBP 30,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead a high-performing team at a busy airport. This role focuses on staff training, development, and maximizing profitability through effective sales strategies. You will manage warm leads for car rentals, ensuring excellent customer service while driving sales of luxury vehicles and optional extras. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in sales management. Join this exciting opportunity to make a significant impact in a thriving environment where your contributions will be valued.

Qualifications

• Experience in managing direct customer interactions and employee relations.
• Proven leadership skills with a strong track record in management roles.

Responsibilities

• Manage staff training and development to enhance sales performance.
• Oversee financial reporting and staff performance management.

Skills

Management of direct customer contact

Employee relations

Budget and P&L review

Excellent communication skills

Team-oriented leadership skills

Coaching and staff development

Tools

Microsoft Office

Excel

Word

Power Point

Job description

Salary:£30,125 Basic with a £40k OTE Plus Car

The role of Sales Manager is responsible for staff training and development and overall profitability of a high-volume airport.

The sales staff will deal with car hire for passengers that have just flown into Luton Airport for a holiday or business travel.

All the leads are warm as they need the car to get out the airport, it’s a great opportunity to make commission.

The team you manage will be responsible for selling and upselling car rental, they will sell car hire to very warm leads then upgrade the car to luxury cars and offer upgraded insurance. Also, they will offer optional extras like Sat Navs, child and baby seats if needed.

Main responsibilities:

• Service based sales management
• Staff training, development, coaching and corrective action
• Sales and financial reporting
• Staff performance management and team building to achieve sales objectives
• Maximise incremental sales through effective training and staff development
• Work closely with management and department leaders

Key Skills/Experience Needed:

• Experience in management of direct customer contact, employee relations, budget and P&L review
• Ability to exercise sound judgment and make prudent decisions
• Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
• Strong team-oriented leadership skills and proven track record in a management role
• Ability to attract, evaluate, coach, and advance staff to create an effective team
• Working knowledge Microsoft Office, including Excel, Word, Power Point.