Sales Team Manager (Inbound)

Funding Circle UK; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Barista coffee

Subsidised Just Eat lunches

Job summary

Funding Circle UK in London is seeking a hands-on Sales Manager to lead and scale our inbound sales team. You will drive conversion, optimise processes, and manage daily floor performance while coaching talent across the team.

The role covers live coaching, performance analytics, and implementing high-impact sales strategies using modern tools, with a hybrid London set-up and a competitive salary plus benefits.

Qualifications

• Proven experience in high-volume sales leadership or senior player-coach roles.
• Ability to analyse conversion metrics, call data and performance trends.
• Proactive in bringing ideas to drive team performance.
• Strong cross-functional collaboration skills.

Responsibilities

• Motivate and performance-manage the team to meet targets.
• Use metrics and funnel analytics to run 1:1s and develop reports.
• Coach via live shadowing, role-playing, and goal-setting.
• Analyse performance data to design and improve sales strategies.
• Lead continuous improvement to push the team forward.
• Identify how Generative AI tools and sales software can automate workflows.
• Collaborate with other departments to rollout initiatives.
• Track performance with CRM dashboards and provide pipeline insights.

Skills

Sales leadership

Analytics

Generative AI

CRM dashboards

Tools

CRM software

Job description

We’re on a mission to back the UK’s small businesses like no one else
Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters!

The role

London (Hybrid) | 3 days in the office | Competitive Salary + Benefits
We’re looking for a hands‑on Sales Manager to lead, coach, and scale our Inbound sales team. You’ll be responsible for driving conversion, optimising processes, managing daily floor performance and more.

What You’ll Do

• Motivate and performance‑manage your team to consistently achieve individual and collective targets
• Use metrics and funnel analytics to run tailored 1:1s and build individual development plans for your direct reports
• Be an active floor presence - coaching through live call shadowing, role‑playing, objection handling, and setting short, medium, and long‑term performance goals
• Analyse performance data, conversion metrics and trends to design, implement, and iterate high‑impact sales strategies and design new and better processes
• Leading the implementation of continuous improvement to drive the team forward
• Proactively identify ways to use Generative AI tools and modern sales software to cut manual admin and streamline daily workflows
• Act as a key point of contact for other departments within Funding Circle, leading the development and rollout of new initiatives
• Use CRM dashboards and sales analytics to track team performance and present actionable pipeline insights to leadership
• Champion best‑practice initiatives and ensure internal controls and policies are adhered to across the floor
• Maintain active involvement in interviewing and running the day‑to‑day onboarding for new hires

What We’re Looking For

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

• Proven experience in a high‑volume sales leadership or senior player‑coach role
• Skilled at analysing conversion metrics, call data, and performance trends to build, test, and implement successful sales strategies
• Proactive and eager to bring new ideas to drive the performance of your team
• Always looking for a "better way" to optimise processes and drive continuous improvement
• Confident using Generative AI and modern sales tools daily to automate workflows, and drive team productivity
• A strong relationship builder internally and externally with excellent cross‑functional collaboration skills

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us?

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible‑first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition Focuses On Five Areas

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle‑to‑work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters?