Sales Team Manager

Sysco GB; Tamworth; On-site; GBP 35,000 - 50,000; Full time

Job summary

Sysco GB is seeking a Business Development Team Lead to motivate and manage a team in their Tamworth contact centre. The role includes executing strategic plans, enhancing customer experience, and assuring strong team performance. A positive attitude and proven leadership skills are essential.

Benefits

Competitive salary

Discounts on food and products

Generous holiday allowance

Recognition awards and incentives

Pension scheme

Career growth opportunities

Qualifications

• Proven experience as a team manager or supervisor in a contact centre.
• Confident, self-motivated with a track record in onboarding new business activity.
• Excellent written and verbal communication, influencing, and negotiation skills.

Responsibilities

• Lead and motivate a team of 8-12 Desk Based BDMs to achieve targets.
• Manage pipeline opportunities to enhance revenue and customer experience.
• Engage in strategic planning, coaching, and performance tracking.

Skills

Team management

Commercial acumen

Customer-centric approach

Communication skills

Planning and organization

Job description

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Company Description

Job Description

Business Development Team Lead

Must be commutable to our Tamworth contact centre.

£35,020 per annum OTE £50,000

We are currently recruiting an Office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.

As a Brakes Team Leader, you'll be responsible for leading and motivating a team of New Business Development Managers.

You will be directly accountable for the recruitment, selection, and ongoing performance and development of your team, fostering a culture of empowerment where every sale and service opportunity is realized.

You will serve as the key communication link between advisors and the wider business, ensuring effective communication across your team.

What you'll be doing:

1. Managing and motivating 8-12 Desk Based BDMs to reach their full potential.
2. Supporting the Inside Sales Manager in executing the department's strategic plan, including participation in business projects.
3. Identifying and managing pipeline opportunities to enhance revenue and customer experience.
4. Encouraging team participation in incentives and process improvements with clear goal setting.
5. Engaging in strategic planning, coaching, training facilitation, and KPI achievement.

What we are looking for:

• Proven experience as a team manager or supervisor, preferably in a contact centre, with a track record in onboarding new business activity.
• Confident, self-motivated, with a positive attitude and strong commercial acumen.
• A customer-centric approach in all dealings with customers, peers, staff, and suppliers.
• Excellent communication, influencing, and negotiation skills, both written and verbal.
• Outstanding planning and organizational skills, capable of working under pressure and prioritizing tasks in a deadline-driven environment.

Above all, your mission is to deliver the best solutions and experiences to internal and external customers.

You will get:

• A competitive salary
• Huge discounts on food and award-winning products
• Generous holiday allowance with optional purchase
• Recognition awards and incentives
• Pension scheme
• Opportunities for career growth within Sysco, the world's leading foodservice business
• And much more...

There's a lot on offer, so what are you waiting for? Apply Now!

Qualifications

Additional Information

All information provided will be kept confidential in accordance with EEO guidelines.

At Brakes, everyone is welcome. We focus on your potential and unique talents, fostering a diverse and inclusive culture where everyone has a voice and equal opportunities. We are committed to supporting you throughout the application process, including any adjustments needed.

Brakes

As the UK's largest foodservice supplier, Brakes delivers high-quality fresh and frozen foods nationwide to pubs, restaurants, schools, and care homes. With a dedicated workforce of 8,000, we are passionate about feeding the nation and growing our business.