Sales Team Manager

AllClear - Voted UK's No.1 for Customer Care; Romford; On-site; GBP 35,000 - 50,000; Full time

Job summary

An established industry player in travel insurance is seeking a Sales Team Manager to lead a dynamic telesales team. This role is pivotal in driving results and empowering team members to exceed performance targets. The successful candidate will have the opportunity to work within a supportive environment that values collaboration and innovation. With a competitive salary, uncapped commission potential, and a comprehensive benefits package, this position offers a chance to make a significant impact in the industry. Join a forward-thinking company dedicated to customer satisfaction and professional growth.

Benefits

Generous Holiday Allowance

Health Cash Plan

Company Pension

Travel Insurance Discounts

Career Advancement Opportunities

Training on Products and Sales Techniques

Qualifications

• Proven experience in leading and developing sales teams.
• Strong ability to drive performance and achieve targets.

Responsibilities

• Lead and develop a team of telesales professionals.
• Monitor Contact Centre metrics to enhance customer experiences.
• Drive results for KPIs and service standards.

Skills

Leadership

Coaching

Sales Techniques

Commercial Acumen

Tools

Contact Centre Metrics

KPIs

Job description

Sales Team Manager

Department: Inbound Sales

Employment Type: Full Time

Location: Romford

Compensation: £35,000 - £50,000 / year

Description

Ready to Make an Impact?

If you’re an experienced leader with a passion for driving results and empowering teams, we’d love to hear from you! Join us in shaping the future of travel insurance and making a difference for our customers.

Why Join Us?

• Competitive Starting Salary: Basic Salary up to £40,000
• Earnings Potential: Realistic uncapped OTE of £550 per month in commission.
• Comprehensive Cover: Work with a wide range of travel insurance products, including single-trip, multi-trip, and specialised policies such as winter sports and backpacking insurance.
• Generous Holiday Allowance: 33 days of annual leave.
• Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, travel insurance discounts, and more.
• Professional Growth: Access to extensive training on AllClear products and sales techniques, with opportunities for career advancement.
• Supportive Environment: Join a team that values collaboration, innovation, and customer satisfaction.
• Convenient Location: Based in Romford with easy access to local amenities and transport links.

Key Responsibilities

• Lead, inspire, and develop a team of telesales professionals to achieve and exceed performance targets.
• Monitor and optimize Contact Centre metrics to deliver exceptional customer experiences.
• Provide hands-on coaching and development to enhance team performance and individual growth.
• Drive results for ambitious KPIs and service standards.
• Utilize your commercial acumen to identify opportunities for improvement and innovation.
• Collaborate with other departments to align strategies and achieve business goals.