Sales Team Manager

Reed; Romford; On-site; GBP 40,000; Full time

Job summary

An established industry player in travel insurance is seeking a dynamic Sales Team Manager to lead a passionate team. This role offers the chance to inspire and develop telesales professionals while optimizing performance metrics for outstanding customer experiences. With a competitive salary and uncapped commission potential, you will have the opportunity to grow professionally in a supportive environment that values innovation and collaboration. Join a company that is shaping the future of travel insurance and making a real difference for customers.

Benefits

Generous Holiday Allowance

Company-paid health cash plan

Company pension

Holiday buy scheme

Travel insurance discounts

Extensive training opportunities

Qualifications

• Proven experience in leading teams in a sales environment.
• Strong ability to coach and develop telesales professionals.

Responsibilities

• Lead and develop a team to exceed performance targets.
• Monitor Contact Centre metrics for exceptional customer experiences.
• Drive results for KPIs and collaborate with departments.

Skills

Leadership

Coaching

Commercial Acumen

Performance Monitoring

Customer Service

Tools

Contact Centre Metrics

Sales Techniques

Job description

Sales Team Manager
Location: Southend
Salary: up to £40k per annum
Full time

If you’re an experienced leader with a passion for driving results and empowering teams, we’d love to hear from you! Join my client, a leading provider of travel insurance, shaping the future of travel insurance and making a difference for their customers.

Why Join Us?

1. Competitive Starting Salary: Basic Salary up to £40,000
2. Earnings Potential: Realistic uncapped OTE of £550 per month in commission.
3. Comprehensive Cover: Work with a wide range of travel insurance products, including single-trip, multi-trip, and specialised policies such as winter sports and backpacking insurance.
4. Generous Holiday Allowance: 33 days of annual leave.
5. Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, travel insurance discounts, and more.
6. Professional Growth: Access to extensive training on company products and sales techniques, with opportunities for career advancement.
7. Supportive Environment: Join a team that values collaboration, innovation, and customer satisfaction.
8. Convenient Location: Based in Southend-on-Sea with easy access to local amenities and transport links.

Key Responsibilities

1. Lead, inspire, and develop a team of telesales professionals to achieve and exceed performance targets.
2. Monitor and optimize Contact Centre metrics to deliver exceptional customer experiences.
3. Provide hands-on coaching and development to enhance team performance and individual growth.
4. Drive results for ambitious KPIs and service standards.
5. Utilize your commercial acumen to identify opportunities for improvement and innovation.
6. Collaborate with other departments to align strategies and achieve business goals.