Sales Team Manager

Adore Recruitment Ltd; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

Join a thriving contact centre as a Sales Team Manager in Romford. Drive performance and inspire a team of telesales agents to exceed ambitious targets while benefiting from a competitive salary and uncapped bonus potential. This role offers a vibrant culture, clear progression routes, and the opportunity to shape the future of the business.

Benefits

Uncapped bonus potential

Clear progression routes

Team-first culture

Qualifications

• Experience as a Sales Manager or Telesales Team Leader in a contact centre.
• Proven track record of managing high-performing teams.
• Strong people management and commercial awareness.

Responsibilities

• Lead a team of telesales agents in a KPI-driven environment.
• Conduct regular coaching sessions and develop tailored plans.
• Monitor KPIs to inform coaching and strategies.

Skills

Sales Management

Team Leadership

Coaching

Analytical Skills

Tools

Excel

CRM

Job description

SALES TEAM MANAGER ROMFORD

Location: Romford
Salary: Up to GBP40,000 basic + Uncapped OTE GBP50,000+
Hours: Full-time, 37.5 hours/week (6-week rotating shift pattern)

Are you a proven sales leader with the drive, passion, and edge to inspire results and transform performance?
This is not just a job it s a career-defining opportunity for a hands-on, high-performing Sales Team Manager to join a thriving, forward-thinking contact centre operation in Romford.

If you know how to turn numbers into action, people into performers, and ambition into results we want to hear from you.

WHO YOU ARE

You're not just experienced you're exceptional. A true sales motivator. Someone who doesn t just manage teams, but builds, coaches, and elevates them. You thrive in a fast-paced environment where targets are high and the energy is even higher. You know how to read a dashboard and act fast, make confident decisions, and lead with both empathy and authority.

You're commercially minded, customer-focused, and not afraid to get your hands dirty. Whether you're coaching on a sales call, analysing performance reports, or leading a recruitment day you're switched on, solutions-focused, and always looking one step ahead.

WHAT YOU LL BE DOING

As a Sales Team Manager, you'll lead a team of talented telesales agents within a busy, KPI-driven contact centre. Your mission: drive performance, elevate standards, and create a culture where people love to win together.

Key responsibilities include:

• Team Leadership: Managing day-to-day performance, ensuring targets are exceeded and energy stays high.

• Coaching & Development: Conducting regular 1:1s, building tailored coaching plans, and supporting each team member s growth.

• Recruitment & Onboarding: Playing a key role in hiring top talent and setting them up for long-term success.

• Performance Management: Monitoring KPIs and using data to inform coaching, strategy, and decisions.

• Process Improvement: Identifying ways to streamline operations and improve the customer journey.

• Compliance & Reporting: Ensuring full adherence to FCA regulations and producing reports for senior management.

WHAT WE RE LOOKING FOR

• Experience as a Sales Manager or Telesales Team Leader, ideally in a contact centre

• A proven track record of managing high-performing teams in a target-driven environment

• Strong people management skills you lead by example, inspire action, and develop talent

• Commercial awareness and a strategic mindset

• Confident using data and reporting tools especially Excel and CRMplatform

• Experience in an FCA-regulated environment preferred

• Knowledge of Travel Insurance is a bonus, but not essential

HOURS & SCHEDULE

This role is based on a flexible 6-week rota to ensure coverage across the following hours:

• Monday Friday: 8:30am 8:00pm (with only one late shift per month)

• Saturday: 9:00am 5:00pm

• Sunday: 10:00am 5:00pm

WHAT YOU LL GET IN RETURN

• A base salary of up to GBP40,000, plus uncapped bonus potential

• Realistic OTE of GBP50,000+ and the tools to exceed it

• A vibrant, team-first culture where performance is recognised and rewarded

• The chance to work with a passionate leadership team who are committed to your success

• Clear progression routes and opportunities for long-term career development

• A business where your voice matters and your ideas can shape the future

READY TO LEAD, INSPIRE, AND DELIVER?

If you're ready to take ownership of a high-energy sales team, drive serious results, and be part of a business that backs your ambition apply now.

This is more than just your next role. This is your next big move.