Sales Team Leader

Red Recruitment; England; Hybrid; GBP 35,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Team Leader to inspire and lead a team of B2B Sales Representatives. This exciting role involves performance management, process improvement, and enhancing customer experience in a fast-paced contact centre environment. You will be responsible for supervising the team, assigning tasks, and ensuring optimal resource allocation. With a competitive salary and hybrid working options, this position offers a supportive environment where your contributions are recognized and rewarded. If you're passionate about leading a team and driving performance, this opportunity is perfect for you.

Benefits

Uncapped Commission Structure

25 Days Holiday Plus Bank Holidays

Supportive Environment

Flexible Working Hours

Qualifications

• Experience as a Sales Team Leader in a contact centre is essential.
• Passion for people development and quick decision-making is key.

Responsibilities

• Lead a team to achieve departmental goals and objectives.
• Provide coaching and mentorship to develop team members' skills.
• Oversee daily operations and resolve any issues that arise.

Skills

Leadership in Sales

Performance Management

Problem-Solving Skills

Communication Skills

Team Development

Job description

A leading company is looking to recruit a performance driven, fast-paced and enthusiastic contact centre Sales Team Leader to join their operation in Bradley Stoke, Bristol.

If you are passionate about performance management, process improvement and customer experience this role would suit you.

You will be leading a team of B2B Sales Representatives.

In addition to a basic salary of up to 35,000 per annum, you will receive a market leading OTE, excellent benefits and great working hours of Monday - Friday, 8.30am - 5pm. This position also offers hybrid working options.

Benefits and Package for a Sales Team Leader:

• Salary: Up to 35,000 per annum
• Hours: Monday - Friday, 8.30am - 5pm
• Contract Type: Permanent
• Location: Bradley Stoke, Bristol (a stones throw from Aztec West Business Park)
• Hybrid working options are available
• Achievable targets and an uncapped commission structure
• 25 days holiday plus bank holiday (extra ad hoc incentive days)
• Supportive environment where you are recognised, valued and rewarded

Key Responsibilities of a Sales Team Leader:

• Supervising and leading a team to achieve departmental goals and objectives
• Assigning tasks and responsibilities, ensuring optimal allocation of resources
• Identifying training and development needs of team members and providing or facilitating relevant training
• Offering continuous coaching and mentorship to team members to develop their skills and competencies
• Overseeing the day-to-day operations of the team, ensuring adherence to processes and standards
• Addressing and resolving operational issues, conflicts, and obstacles that may arise

Key Skills for a Sales Team Leader:

• Previous experience as a Sales Team Leader in a contact centre environment is a must
• A love of managing in a fast-paced and changing environment
• Passion for people development, problem-solving skills and quick decision-making skills is key
• Excellent communication skills are important as you will regularly have exposure to the company's senior leadership team and executive board

This role is urgent, so please apply now, and a member of the team will look forward to having a confidential call with you!