Sales Support Specialist

TN United Kingdom; North Devon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales Support Specialist to enhance their sales team. This role involves managing trade accounts and ensuring excellent customer service while facilitating smooth order processes. The ideal candidate will thrive in a customer-focused environment and possess experience in sales support or account management. Located in beautiful North Devon, this company encourages outdoor activities and offers a collaborative work culture. If you're a friendly problem-solver looking to make a significant impact, this opportunity is perfect for you.

Qualifications

• Experience in sales support or customer service is essential.
• Ability to manage relationships and solve problems collaboratively.

Responsibilities

• Serve as the primary contact for sales clients and manage trade accounts.
• Handle bulk orders, international inquiries, and customization requests.

Skills

Customer Service

Sales Support

Account Management

Problem Solving

Job description

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We are looking for a Sales Support Specialist to join our dynamic team on a permanent basis. The right candidate will be an integral part of our sales team, managing our trade accounts while delivering excellent customer service, ensuring smooth order processes for our clients.

If you are a problem-solver who thrives in a customer-focused environment, this could be the role for you.

About Dryrobe

At Dryrobe, we’re all about helping people get out there and make the most of their time outdoors, connecting them with nature. We are the creators of the original outdoor changing robe and our products are used for a range of activities on the shoreline and beyond; including surfing, swimming and paddle sports.

We are based in beautiful North Devon and encourage our staff to get out there and take advantage of the awesome activities on our doorstep.

Job Summary

The Sales Support Specialist will be the primary point of contact for sales clients across the business. They will be responsible for maintaining strong relationships while providing excellent customer service, managing trade stockists, bulk orders, international enquiries, and customisation requests.

The right candidate will have previous experience in either sales support, account management, or customer service, be friendly and approachable, and be able to problem-solve collaboratively as part of a team.

Location

Office-based, however after initial induction and training to the company we would consider hybrid working. Our office is based at Dryrobe HQ, Braunton, North Devon.

Job type

Full-time, permanent.

Hours

Full-time; Monday to Thursday, 9am - 4:30pm and Friday, 8:30am - 3:30pm

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