Sales Support Specialist

Westwood Global Energy Group; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is on the lookout for a proactive Sales Support Specialist to join their dynamic Sales & Marketing team. This role is pivotal in ensuring smooth operations, allowing the team to focus on driving revenue. You'll be involved in various tasks, from administrative support to generating insightful reports that influence management discussions. If you have a knack for organization and thrive in collaborative environments, this is a fantastic opportunity to make a significant impact in a rapidly evolving industry. Join a company committed to excellence and equality in the workplace.

Qualifications

• Proven experience in a sales support or administrative role.
• Advanced proficiency in Microsoft Office and CRM platforms.

Responsibilities

• Provide day-to-day administrative support to the sales & marketing team.
• Assist with the preparation of sales proposals and presentations.
• Help maintain and update CRM systems.

Skills

Sales Support Experience

Microsoft Office Suite

CRM Platforms

Communication Skills

Organizational Skills

Salesforce

HubSpot

Intercom

Tools

Salesforce

HubSpot

Intercom

Job description

Reports to: Head of Sales & Marketing
Location: London (Hybrid)

Westwood Global Energy Group:

The energy landscape is changing; and Westwood Global Energy Group is evolving in-step to answer the strategic, commercial and technical questions industry stakeholders face each day. As the energy transition develops, those questions only multiply and intensify, and organisations need answers that keep pace with the rate of change.

Home to some of the leading solutions in energy market intelligence, Westwood Global Energy Group offers subscription-based research, bespoke insights and consultancy services across Exploration & Production, Offshore and Onshore Energy Service, alongside a dedicated Energy Transition division, which provides both independent insights and critical intelligence across our specialist areas. Our commitment to data quality, the unrivalled insight from industry experts, and our ability to integrate intelligence into daily workflows means that clients trust our solutions when making critical decisions – time and time again.

Job Overview

We are seeking a highly organized and proactive Sales Support Specialist to join our growing Sales & Marketing team. In this role, you will provide critical internal operational and administrative support to ensure the team runs efficiently and can focus on revenue-generating activities. This is an excellent opportunity for someone who thrives in a collaborative environment and enjoys a varied role, with potential to make a big impact.

Key Responsibilities

• Provide day-to-day administrative support to the sales & marketing team
• Assist with the preparation of sales proposals, presentations, and contracts
• Assist with new user set up
• Become the teams ‘super user’ of our in-app support system (Intercom)
• Work with the team to help maintain and update CRM systems
• Help generate regular reports to feed into management discussions
• Help with the organisation of sales events, conferences, and client meetings
• Work with our product and research teams to analyse customer data, identify trends and help the sales team interpret this information
• Perform other administrative tasks as needed to support the overall success of the sales & marketing team.

Required Experience & Skills

• Proven experience in a sales support, administrative, or operations role
• Advanced level of proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM platforms
• Experience of creating compelling PPT presentations
• Strong organisational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to multitask, prioritise responsibilities, and work independently
• Positive attitude and team-oriented mindset
• Experience with Salesforce, HubSpot, Intercom
• Knowledge of sales processes and terminology

Westwood Global Energy Group is committed to encouraging Equality, Diversity and Inclusion among our workforce in everything we do and eliminating unlawful discrimination.