Sales Support Manager

Page Personnel; Manchester; On-site; GBP 32,000 - 35,000; Full time

Job summary

A prominent product manufacturer seeks a sales professional to manage portable enquiries and lead initiatives that drive engagement. The role involves collaborating with marketing teams, handling customer feedback, and promoting products through targeted campaigns. A competitive salary of £32k to £35k is offered, with progression opportunities and enhanced benefits.

Benefits

Yearly bonus entitlement

Enhanced benefits

Pension contribution

Progression opportunities

Flexible working patterns

Qualifications

• Strong verbal and written communication skills.
• Proactive sales mindset.
• Ability to manage sales pipeline effectively.

Responsibilities

• Take ownership of portable enquiries through the sales pipeline.
• Lead LinkedIn campaigns to drive brand visibility.
• Collaborate on customer nurturing strategies.

Skills

Communication

Sales Management

Problem Solving

Attention to Detail

Customer Engagement

Job description

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• Yearly bonus entitlement & enhanced benefits

About Our Client

Our current client is a prominent and well-established product manufacturer that specializes in supplying a wide range of facilities equipment. They cater primarily to large retail chains and general construction trades, providing direct, reliable, and high-volume distribution solutions tailored to meet the specific needs of commercial and industrial clients.

Job Description

Key responsibilities consist of:

• Take full ownership of all portable enquiries, ensuring they are pre-qualified and effectively managed through the entire sales pipeline, in collaboration with relevant team members, until closure.
• Identify strategic opportunities to upsell and cross-sell solutions that best meet customer needs and add value.
• Lead targeted LinkedIn campaigns to promote product and service offerings, driving brand visibility and generating qualified leads.
• Collaborate with the marketing team to develop and implement customer nurturing strategies, strengthening engagement and loyalty.
• Drive focused initiatives aimed at securing and retaining exclusive business agreements with key accounts.
• Provide senior-level coverage and support for external Product Sales Managers (PSMs) during periods of absence such as holidays, exhibitions, or conferences.
• Research and evaluate new and emerging technologies, assessing their potential impact on the business and identifying promising target markets.
• Design and produce tools, reference guides, and resources to support internal training, development, and onboarding initiatives.
• Actively listen to customer feedback to inform pre-sales strategy and improve customer engagement throughout the sales cycle.

The Successful Applicant

The successful candidate will possess:

• Strong verbal and written communication skills with a professional approach.
• Ability to own and manage a sales pipeline, ensuring timely follow-ups on enquiries and leads.
• A proactive sales mindset, always identifying new opportunities in any situation.
• Capable of managing expectations across all parties in the sales pipeline and keeping stakeholders informed.
• Dedicated to delivering an outstanding customer experience at every touchpoint, always striving to exceed expectations.
• Excellent problem-solving skills with an independent and process-improvement mindset.
• Strong attention to detail and commitment to accuracy in all tasks.
• Confident in questioning, challenging, and providing feedback to improve team performance.
• Skilled in creating, managing, and reporting on sales activities, conversion rates, and business outcomes.
• Demonstrates empathy and active listening to fully understand customer needs.
• Willing to engage in sales training to enhance customer interactions by asking relevant questions and offering suitable products or services.
• Positive and professional attitude with a passion for learning and self-improvement.
• Genuine interest in working in a sales/technical environment and developing relevant skills.

What's on Offer

• Basic starting salary of £32k upto £35 with enhanced bonus share scheme yearly
• Bonus included on top of basic OTE £40k
• Pension contribution
• Progression opportunities
• Internal development & career pathway to general operations roles
• Flexible working patterns & life balance