Sales Support London

Bechtle; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Bechtle is seeking a dedicated Sales Support Executive in London to provide essential administrative support to the Sales Manager. Responsibilities include managing workloads, diary tasks, order processing, and customer communications while ensuring a smooth sales process. The ideal candidate is self-motivated with strong organization and customer service skills. This role offers opportunities for hybrid work, competitive salary, and professional development through training and mentorship.

Benefits

Hybrid Working (4 days in / up to 1 day remote)

Top of the range technology in office and for home working

Subsidised health care/medical benefits

Annual Leave – 25-30 days plus bank holidays

Progression Plan – training & mentor programme

Qualifications

• Proven track record within a similar role.
• Understanding of B2B processes desirable but not essential.

Responsibilities

• Working alongside Sales Manager, ensuring a smooth-running sales process.
• Diary Management
• Task Management
• Quote/Order Management
• Renewal management
• Inbox Management for Sales Manager
• Dealing with general customer enquires while liaising with customer services and the accounts department.
• Regularly participate in meetings with Sales Manager, to present completed and outstanding tasks
• Working directly with vendors and distributors
• Being an expert on the systems
• Reviewing backorder report daily
• Proactively sending order tracking
• Other ad hoc duties

Skills

Organisation skills

Customer Service Skills

Self-motivated

Teamwork

Professional telephone manner

Job description

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The Sales Support Executive will be a dedicated role, responsible for working with a London-based Sales Manager and providing a variety of administration support - ranging from managing workloads & diaries, to order processing and updating customers on their order status. You will be responsible for managing your own workload as well as collaborating with the Sales Manager on key tasks. You will work to SLAs to ensure all parties are up to date with key information and will be highly organised with good attention to detail.

You will be supporting the Sales Manager with sales administration and daily task management. The Sales Manager works with a number of Bechtle’s strategic clients, meaning standards are high and proactivity is a key trait.

Job Role Responsibilities

• Working alongside Sales Manager, ensuring a smooth-running sales process.
• Diary Management
• Task Management
• Quote/Order Management
• Renewal management
• Inbox Management for Sales Manager
• Dealing with general customer enquires while liaising with customer services and the accounts department.
• Regularly participate in meetings with Sales Manager, to present completed and outstanding tasks
• Working directly with vendors and distributors
• Being an expert on the systems
• Reviewing backorder report daily
• Proactively sending order tracking
• Other ad hoc duties

Job Requirements

• Self-motivated.
• Professional telephone manner
• Ability to work as part of a team and display teamwork.
• Organisation skills and attention to detail are required
• Good Customer Service Skills

What we offer

• Hybrid Working (4 days in / up to 1 day remote if required, after probation which is 3 months)
• Salary - Competitive
• Location – Angel, Central London with occasional travel to Chippenham required for training and / or networking with the Sales Support team
• Top of the range technology in office and for home working (laptops, screens, etc)
• Subsidised health care/medical benefits
• Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent
• Progression Plan – training & mentor programme.

Experience

• Proven track record within a similar role.
• Understanding of B2B processes desirable but not essential.