Sales Support Executive in England

Payments Recruitment; England; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading payments business is seeking a Sales Support Executive to facilitate smooth onboarding and customer experience. This remote position involves engaging with new customers and supporting the sales team. Ideal candidates have at least a year of experience in the payments sector and are strong communicators. The role offers a salary between £25,000 and £30,000 plus bonuses.

Benefits

Bonus

Benefits

Qualifications

• Minimum of 1 year in payments, merchant services, or acquiring.
• Confident communicator able to thrive in a fast-paced environment.
• Experience in customer care, technical support, or sales within payments.

Responsibilities

• Work closely with sales to qualify requirements and ensure smooth onboarding.
• Communicate with stakeholders and customers to deliver products sold.
• Follow onboarding processes while delivering excellent service.

Skills

Payments experience

Customer communication

Organizational skills

Job description

Overview

Sales Support Executive - Payments — Remote / work from home, with some travel to London office. Permanent. Salary: £25,000 - £30,000 Per Annum (+ bonus & benefits)

The company

A high growth scale up within the financial technology sector, our client is a payments business with exceptional ambitions to increase market share across the landscape. With substantial VC backing and an exceptional leadership team, it represents a fantastic place to develop high potential people to achieve their career goals.

The role

• Working closely with the sales team to engage with new customers at an early stage to qualify requirements & ensure go-live & onboarding is a seamless process
• Communicate confidently with internal & external stakeholders, and directly with customers, to establish what's required and assist the sales team in successfully delivering the products sold
• Working in a hybrid role which spans sales, customer service and account management, you will follow our onboarding process, ticking every box along the way, delivering fantastic service & ensuring compliance

About you

• With a minimum of 1Y payments / merchant services / acquiring experience, you will be a confident communicator who can thrive in a busy, fast paced, hybrid role
• Bright, switched on and personable, you will be able to make the customer journey smooth through your organisational & planning skills
• You are likely to come from a customer care, technical support or sales role from within the payments sector