Sales Support Executive

Robertson & Sumner Ltd; York and North Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic sales company in York and North Yorkshire is seeking a Sales Operations Assistant to provide administrative support to sales teams. Key responsibilities include managing order processing, customer inquiries, and maintaining CRM accuracy. Candidates should demonstrate strong organizational skills, attention to detail, and preferably have experience in sales administration. This is a great opportunity to contribute to operational excellence.

Qualifications

• Proactive and innovative attitude with a focus on continuous improvement.
• Strong attention to detail and accuracy.
• Prior experience in sales administration or operations is a plus.

Responsibilities

• Assist Account Managers in the quote creation process.
• Obtain third-party distribution pricing to facilitate customer quoting.
• Support customers with order inquiries and assist in resolving issues.
• Maintain accurate customer information in the internal CRM system.
• Provide holiday cover for Account Managers as needed.

Skills

Organizational skills

Multitasking skills

Attention to detail

Team collaboration

Sales administration experience

Job description

Are you looking for an exciting opportunity to support our dynamic sales team and contribute to our operational excellence? Look no further!

About the Role:

As a Sales Operations Assistant, you will play a pivotal role in providing administrative support to our client's sales teams and processes. Your responsibilities will include managing various operational and sales processes, such as opportunity management, order management, deal registration, and customer renewals.

Key Responsibilities:

• Assist Account Managers in the quote creation process, utilising vendor portals when necessary.
• Obtain third-party distribution pricing to facilitate customer quoting.
• Obtain procurement approval for pricing to be added to the CRM.
• Support customers with order inquiries and assist in resolving issues and delays.
• Maintain accurate and up-to-date customer information within our internal CRM system.
• Ensure all customer details align with our order requirements before processing.
• Electronically file all customer order documentation in support of customer purchase orders.
• Provide holiday cover for Account Managers as needed.

Requirements:

• Proactive and innovative attitude with a focus on continuous improvement.
• Excellent organizational and multitasking skills.
• Strong attention to detail and accuracy.
• Ability to work collaboratively within a team environment.
• Prior experience in sales administration or operations is a plus.

If you're ready to take on a challenging yet rewarding role and contribute to our sales success, apply now! Join us in our journey towards operational excellence and growth.