Sales Support Executive

eRecruitSmart; South Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Internal Sales Support Executive in Sheffield. You will manage customer inquiries, prepare sales quotations, and foster relationships in an office-based environment. The ideal candidate has at least 2 years’ experience in sales or customer service, strong communication skills, and a proactive approach. Benefits include a competitive salary, private medical insurance, and enhanced holiday allowance.

Benefits

Competitive salary

Private medical insurance

Company pension and group life cover

Enhanced holiday allowance

Profit share

Qualifications

• Minimum of 2 years’ experience in sales/customer service, preferably in an industrial or tooling context.
• Commercially astute with a positive and collaborative attitude.
• Quick learner, adaptable to new information and systems.

Responsibilities

• Manage enquiries and assist with product selection to enhance customer relationships.
• Prepare and follow up on sales quotations and process orders.
• Handle customer enquiries via e-mail, telephone, and sales team.

Skills

Effective communication skills

Ability to manage multiple tasks

Proficient in IT, including MS Office products

Job description

An excellent position has arisen for an experienced Internal Sales Support Executive in Sheffield to support our clients’ engineering customers. The company delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables.

About the role
As Internal Sales Support Executive, you will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection—all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you!

This is an office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer’s expectations, fostering long-term relationships that encourage repeat business. The role will includes but not be limited to:

• Handling customer enquiries via e-mail, telephone and through our external sales team
• Preparing and following up on sales quotations
• Processing orders, tracking progress, and assisting customers with product selection.

What We're Looking For:

• Minimum of 2 years’ experience in sales/customer service (industrial/tooling experience a plus)
• Effective communication skills with a confident telephone manner
• Commercially astute with a 'can-do' attitude who works well with others
• Ability to manage multiple tasks, prioritise effectively and meet deadlines
• Quick learner, adaptable to new information and systems.
• Proficient in IT, including MS Office products

And in return you will receive:

• Competitive salary
• Working hours of 42.5 per week Monday to Friday
• Private medical insurance
• Company pension and group life cover
• Enhanced holiday allowance
• Profit share

Apply now for a rewarding career with a modern and progressive company!

How to Apply
Please note that eRecruitSmart is advertising the role of Internal Sales Support Executive on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!