Sales Support Executive

JR United Kingdom; Newport-on-Tay; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for a Sales Support Executive to enhance their growth. This role is pivotal in processing financial agreements and ensuring seamless communication between clients and internal teams. With a commitment to a collaborative culture, the company offers a hybrid working environment, allowing flexibility while maintaining strong office presence. Enjoy a variety of benefits including generous annual leave, private medical options, and a supportive workplace that values inclusion. If you’re passionate about delivering outstanding customer experiences in finance, this opportunity is perfect for you.

Benefits

25 days annual leave plus bank holidays

Birthday day off

Optional Private Medical Insurance

Subsidised gym membership

Cycle to Work Scheme

Electric Car Scheme

Buy Additional Leave

Half-day seasonal shopping

Auto-enrolment pension

Life Assurance

Qualifications

• Previous administration experience within the Financial Services industry.
• Excellent communication skills and customer service focus.

Responsibilities

• Manage correspondence between Relationship Directors and clients.
• Prepare payout documentation accurately and on time.
• Provide excellent customer service and monitor accounts.

Skills

Customer Service

Attention to Detail

Communication Skills

IT Literacy (Word, Excel, Outlook)

Administration Experience

Job description

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About Propel Finance

Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the UK. Over the past 20 years, it has grown to become one of the country's largest independent finance houses, delivering innovative finance solutions through a combination of teamwork and technology.

Job Opportunity: Sales Support Executive

We are seeking a Sales Support Executive to support our growth plans. The role involves processing financial agreements, supporting documents, and ensuring an outstanding customer experience through effective communication with suppliers and customers.

Responsibilities

1. Manage correspondence between Relationship Directors, Internal Account Managers, and clients (Customers/Introducers/Suppliers).
2. Monitor customer accounts and assist Relationship Directors as needed.
3. Raise finance agreements such as Hire Purchase, Finance Lease, and Refinance.
4. Update systems with transaction details (telephone conversations, emails, internal communications).
5. Prepare payout documentation accurately, adhering to company SLAs and compliance standards.
6. Send invoice requests to suppliers.
7. Provide excellent customer service.
8. Be IT literate with Word, Excel, Outlook.
9. Maintain attention to detail and accuracy.
10. Have previous administration experience within the Financial Services industry.

Why Join Us?

We offer a great working environment within an ambitious business. Everyone has the opportunity to shape outcomes, share ideas, and be heard. Our collaborative culture supports hybrid working with modern offices in Newport, London, and Manchester, plus a field-based sales team. The role is hybrid, requiring 2 days per week in the Newport office.

Benefits

• 25 days annual leave plus bank holidays
• Additional holiday after 5 years’ service
• Birthday day off
• Optional Private Medical Insurance
• Subsidised gym membership (£18.75/month)
• Cycle to Work Scheme
• Electric Car Scheme
• Buy Additional Leave
• Half-day seasonal shopping
• Auto-enrolment pension (3% employer contribution)
• Life Assurance (3x basic salary)
• Company events and reward schemes

We are committed to workplace inclusion and are a member of Stonewall’s Diversity Champions programme.

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