Sales Support Executive

Travel Trade Recruitment; Hounslow; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A fast-growing F1 & Moto GP Travel company is seeking a Sales Support Executive to assist the Sales Team with post-booking administration and customer communication. The ideal candidate will have a passion for F1, a strong customer service background, and be comfortable working in a fast-paced environment. Enjoy hybrid working, gym access, and annual trips to Formula 1 or MotoGP events.

Benefits

Performance-related bonus

Hybrid working - 3 days on-site

On-site gym

Pension

23 days holiday, plus Bank Holidays

Annual trip to F1 or MotoGP event

Fun, friendly and supportive work environment

Qualifications

• Experience in Customer Service / Admin roles is essential.
• Interest in F1 / Motorsport boosts profile.
• Confident persona is a must.

Responsibilities

• Generate post-sale booking documents and manage booking changes.
• Handle guest inquiries and pre-departure communications.
• Support Sales team with daily duties.

Skills

Customer Service

Admin

Outgoing personality

Interest in F1 / Motorsport

Tools

Word

Excel

Outlook

Job description

Do you have experience working within Customer Service / Admin based roles? Keen interest in either Travel or F1 / Motorsport?

We have an exciting opportunity for a Sales Support Executive to join a fast-growing F1 & Moto GP Travel company, offering support to the Sales Team with all post-booking administration.

We love working with this company - great bunch of people, who have a real passion for what they do… and of course, F1!

The Role

This is a customer-facing role requiring someone with strong written and spoken English, along with an outgoing 'sales-focused' attitude. You will be working closely with our Sales team to support their day-to-day duties. You will also be the single point of contact for all guest's pre-departure.

You will be responsible for:

• Generation of all post-sale booking documents (Confirmations, ATOL Certificates).
• Post-sales booking changes (flight amendments, guest requests).
• Booking flights.
• Pre-departure comms.
• Holiday cover (10% of the role): receiving and responding to guest enquiries, sending of relevant quotes/information.

Required Skills:

• Experience within the Travel Industry (desirable)
• Admin / Customer Service experience (essential)
• An interest in F1 / Motorsport
• Experience of basic applications: Word, Excel, Outlook
• Confident persona

The package:

• Circa £25k PA - plus performance-related bonus
• Hybrid working - 3 days on-site (Fulham)
• On-site gym
• Pension
• 23 days holiday, plus Bank Holidays
• At least one trip to an Formula 1 or MotoGP event each year
• A fun, friendly and supportive work environment

Interested?

Please click APPLY or contact [e-mail]