Sales Support Executive

Robertson & Sumner Ltd; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading vendor management company in London is seeking a Sales Support Executive to ensure smooth sales operations. The ideal candidate will have excellent administrative skills, experience in quotation generation, and a strong customer service focus. Responsibilities include supporting the sales team, managing orders, and maintaining CRM systems. This role is perfect for a detail-oriented, self-motivated individual with a collaborative spirit.

Qualifications

• Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
• Driven and self-motivated, with the ability to work independently and take ownership of tasks.
• A team player with a collaborative approach.

Responsibilities

• Provide exceptional administrative support to the sales team and reseller partners.
• Generate a high volume of quotations, demonstrating precision and attention to detail.
• Manage the end-to-end sales order process and collaborate with the Supply Chain Team.
• Maintain and update the CRM system according to vendor-specific processes.
• Foster strong relationships with sales, supply chain, and renewals teams.

Skills

Customer Service Excellence

Organisational Skills

Technical Proficiency

Professionalism

Resilience

Tools

MS Excel

MS Word

MS Outlook

Job description

Are you ready to take your administrative skills to the next level? We're seeking a proactive and detail-oriented individual to join our client's dynamic vendor sales team. As a Sales Support Executive, you'll play a pivotal role in ensuring their sales operations run smoothly and efficiently.

What You'll Do

• Customer Service Excellence: Provide unparalleled administrative support to the sales team, and reseller partners, ensuring exceptional customer service delivery
• Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail.
• Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
• CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
• Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.

What You'll Bring

• Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages.
• Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment.
• Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
• Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations.

Your Qualifications

• Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
• Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks.
• Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times.

Apply now for more information.