Sales Support Executive

The Telegraph; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading media organization in London seeks a highly organized individual to join their Commercial Operations team. The role involves supporting sales administration and operations, with responsibilities such as reporting, lead management, and CRM maintenance. No prior experience is necessary, as full training will be provided. This position is ideal for someone with strong organizational skills and a positive attitude, looking for a rewarding career in a fast-paced industry.

Benefits

Flexible benefits

Medical cover

Parental leave (six months fully paid maternity leave)

Life assurance

Season ticket loans

Qualifications

• No prior experience in commercial sales systems is required as full training will be provided.
• Ability to manage varied workload effectively.

Responsibilities

• Provide day-to-day sales support including reporting and lead management.
• Maintain CRM and sales systems, ensuring data accuracy.
• Create sales materials and coordinate order confirmations.
• Support wider Commercial Operations with operational projects.
• Work with sales on bookings and post-campaign analysis.

Skills

Excellent organisational and time management skills

Ability to learn new systems quickly

Written and verbal communication skills

Attention to detail

Positive can-do attitude

Adaptability to change

Ability to thrive under pressure

Job description

We’re looking for a highly organised and detail-oriented individual to join our Commercial Operations team, playing a key role in driving revenue growth. This role is all about making sales run smoothly by supporting the team with sales administration, operations, and project management while helping to optimise processes, systems, and platforms across the business. You’ll have the opportunity to learn best practices, get hands-on with sales tools and reporting, and contribute to improvements that boost performance, compliance, and customer experience. No prior experience in commercial sales systems is required as we’ll provide full training and a clear development plan.

Key Responsibilities

• Provide day-to-day sales support including reporting, lead management, order processing, competitor analysis, finance escalations, and client onboarding.
• Maintain CRM and sales systems, ensuring data accuracy, generating reports, updating documentation, and supporting user training.
• Create sales materials, coordinate order and booking confirmations, and deliver reporting for trading, client/agency meetings, and campaign performance.
• Support wider Commercial Operations with holiday cover, print inventory management, and ad-hoc operational projects.
• Work with sales and project management on bookings, post-campaign analysis, and identifying opportunities to streamline and improve sales workflows.

• Excellent organisational and time management skills
• Demonstrated ability and willingness to learn new systems and established processes quickly
• Written and verbal communication skills
• Exceptional attention to detail
• Positive, can-do attitude and flexible approach
• Ability to adapt to change effectively
• Ability to thrive under pressure and manage a varied workload

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Level 3 Disability Confident Leader as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit ourwebsite.