Sales Support Executive

Diamond Search Recruitment Ltd; Ashford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Diamond Search Recruitment Ltd. is recruiting a Commercial Support Executive (Sales Support) for an office-based role in Ashford, Kent. You will form a two-person team with the Senior BDM, handling administration, CRM updates and follow-through on live opportunities.

You will gain exposure to customer meetings and live commercial opportunities, with a clear progression path into a more senior commercial role and a focus on technology-driven processes, AI and automation.

Qualifications

• Excellent attention to detail and accuracy.
• Comfortable using CRM systems and project management platforms.
• Interest in AI, automation and smarter workflows.
• Strong written and verbal communication skills.
• Able to manage multiple priorities while maintaining accuracy.

Responsibilities

• Support the Senior BDM with commercial administration.
• Manage inboxes, actions and pricing details.
• Prepare documents ahead of customer meetings.
• Keep opportunities organized and progressing.
• Use AI tools to streamline workflows.
• Attend customer video calls and meetings.
• Travel to customer meetings as needed.

Skills

Attention to detail

CRM proficiency

Communication skills

Interest in AI/automation

Tools

CRM systems

Project management platforms

AI tools

Job description

Commercial Support Executive (Sales Support)

Diamond Search Recruitment – representing our confidential client

Location: Ashford, Kent

Salary: £30,000 per annum + bonus scheme

Hours: Monday to Friday, 9:00am–5:00pm

Job Type: Full-time, Permanent

Working Arrangement: Fully office-based

The Opportunity

Diamond Search Recruitment is delighted to be representing an innovative and growing business in the recruitment of a Commercial Support Executive.

This is an exciting opportunity for an organised, commercially minded individual who enjoys working with systems, technology and people — and who wants to build a genuine career within sales and business development.

You will work closely alongside a Senior Business Development Manager, forming a two-person commercial team. While the Senior BDM focuses on customer relationships, commercial conversations and closing opportunities, you will take ownership of the detail, systems, administration and follow-through that keep opportunities progressing.

This is far more than a traditional administration role. You will have regular exposure to customers, sales meetings and live commercial opportunities, with a clear opportunity to develop your skills and progress into a more senior commercial position over time.

What Will You Be Doing?

Supporting the Senior Business Development Manager

• Work closely with a Senior BDM as their dedicated commercial support.
• Manage administration, inboxes, actions and technical details to keep opportunities moving.
• Prepare documents, information and materials ahead of customer meetings.
• Keep live opportunities organised, accurate and progressing.
• Identify opportunities to improve processes and make the sales journey more efficient.

CRM, Systems & AI

• Maintain CRM and project management systems accurately and consistently.
• Ensure customer records, opportunities, actions and follow-ups are kept fully up to date.
• Use AI tools, automation and digital workflows to reduce repetitive administration.
• Help develop smarter processes and workflows across the commercial function.
• Maintain a high level of accuracy across pricing information, documentation, timelines and customer data.

Customer-Facing Responsibilities

• Attend customer video calls and meetings alongside the Senior BDM.
• Travel to customer meetings when required.
• Listen carefully, capture important information and contribute to commercial discussions.
• Help ensure customers receive a professional, knowledgeable and joined-up experience.
• Build your understanding of the sales process through direct exposure to customers and opportunities.

Your Development

• Receive training and exposure to the commercial process, products and customer journey.
• Develop your understanding of sales, business development and commercial operations.
• Take on greater responsibility as your knowledge and confidence develop.
• Work towards a potential progression route into a more senior commercial/sales position.

About You

• Has excellent attention to detail and takes pride in getting things right.
• Is confident using CRM systems and/or project management platforms.
• Is genuinely interested in AI, automation and finding smarter ways of working.
• Has strong written and verbal communication skills.
• Is comfortable joining customer calls and meetings.
• Can manage multiple priorities while maintaining accuracy.
• Is proactive and enjoys spotting ways to improve processes.
• Works well as part of a close-knit, high-performing team.
• Has an interest in developing a career within sales and commercial roles.
• Is confident learning new software and specialist systems.
• Is reliable, organised and comfortable working at pace.

What's In It For You?

• £30,000 basic salary + bonus scheme
• Bonus linked to shared monthly and quarterly team milestones.
• Work directly alongside an experienced Senior Business Development Manager.
• Genuine exposure to live customers and commercial opportunities.
• A clear opportunity to develop towards a more senior sales/commercial position.
• A technology-focused environment where AI and automation are actively encouraged.
• Training and development within an exciting and growing sector.
• The opportunity to work with ambitious brands across the health, wellness and nutrition market.

The Working Environment

This is a fully office-based position in Ashford, working Monday to Friday, 9:00am–5:00pm.

You’ll be joining a modern, commercially focused environment where technology, AI and efficient systems are central to the way the team operates.

Interested?

If you're looking for a role that combines commercial exposure, customer interaction, technology and career development, we'd love to hear from you.