Sales Support Coordinator & Systems Administrator (Waste)

Day Group; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Day Group is expanding its waste division and seeking a detail-oriented Sales Support Coordinator. This role involves supporting internal processes, managing sales applications, and handling customer inquiries. With a focus on flexibility and impact, candidates will be part of a leading UK supplier's valued workforce.

Benefits

Annual salary plus 9% employer pension contribution

Annual leave of 29 days per year, including 8 Bank Holidays

Recruitment referral bonus

Employee Assistance Programme

'Bike to work' scheme

Car allowance

Company laptop and phone

Qualifications

• Excellent knowledge of Microsoft Office applications, Pivot Tables and Outlook is essential.
• Previous experience in a sales or back-office support-based position would be beneficial.
• Good organizational and time management skills required.

Responsibilities

• Carry out order pre-checks and invoice processing.
• Manage general sales applications and system maintenance.
• Support Waste Commercial Team with quotations and organization of contracts.

Skills

Attention to detail

Customer service

Communication

Education

Experience in sales or back-office support

Tools

Microsoft Office

Microsoft BI

Job description

We’re expanding our waste division and need a Sales Support Coordinator with excellent systems and admin skills. You’ll work nationally, supporting key internal processes, to help the team stay on track. If you’re detail-driven and tech-savvy, this role offers flexibility and real scope to make an impact.

Job Title

Key Responsibilities

• Carry out order pre-checks and invoice processing
• Manage general sales applications and system maintenance
• Support Waste Commercial Team with quotations and organisation of site disposal contract requirements
• Maintain system costs for Waste Division Liaise with Accounts department to resolve supplier invoice queries
• Process customer complaints and non-conformance cases
• Raise credit notes and carry out general administration
• Ticket entry for waste division Subcontract works
• Assist with new and existing customers by handling incoming calls and email enquiries, always ensuring a high level of customer service
• Build and maintain positive business relationships, both internally and externally
• Produce and follow up sales quotations at regular intervals
• Develop knowledge of Microsoft BI reporting

Person Specification

• The employee must show a high level of confidentiality and professionalism
• Ability to deal with a wide range of tasks
• Excellent knowledge of all Microsoft Office applications, Pivot Tables and Outlook, and task management are essential
• Previous experience in a sales or back-office support-based position would be beneficial
• Have a proactive and positive can-do attitude
• Strong attention to detail and accuracy
• Ability to work well as part of a team, but equally capable of managing own time and workload
• Good organisational and time management skills
• Be a confident and effective communicator, both written and verbally
• Knowledge of Waste Disposal and process would be beneficial but is not essential

Why Day Group?

At Day, we take pride in being one of the UK’s leading suppliers of aggregates, and as demand for our product continues to grow, so does our workforce. Our depots are the beating heart of our operation, and we know just how essential the people who keep them running are to our business. When you join us, you will be part of a company who truly values what you do. Experience is great, but attitude, commitment, and a willingness to learn are even more important to us. Does this sound like you? Apply now and build your future with Day.

Working time/hours

Generally, 42.5 hours per week Monday to Friday 0830-1700 (including 1 hour unpaid for lunch). Some flexibility around working hours may be available dependent on the candidate.

Location

Dependent on the candidate, Greenwich, Battersea, Purley and our Brentford office can accommodate the position. At times all these depots may require the candidate to attend meetings or training. Working from Home may be an option for part of the working week.

Package

Annual salary plus the 9% employer pension contribution with Scottish Widows. You may be entitled to the discretionary Annual and Christmas bonuses. Annual leave of 29 days per year, including 8 Bank Holidays.

Benefits after a successful probationary period

• Recruitment referral bonus
• ‘Death in Service’ benefit
• Employee Assistance Programme (accessible 24/7 via the YuLife app)
• ‘Bike to work’ scheme
• Special membership rates at various gyms with GymFlex
• Actively support learning, progression and development programmes
• Entitled to car allowance
• Company laptop and phone

We actively support learning, progression and development programmes.

All applicants must be eligible to work in the UK. Day Group is an Equal Opportunities Employer.

Apply here

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