Sales Support Coordinator F One Technologies Ltd

F One Technologies Ltd; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a fast-growing telecoms company as a Sales Support Coordinator! In this dynamic role, you'll manage field sales appointments, ensure call quality, and maintain sales data. With a focus on process improvement, you'll support a high-performing sales team in a vibrant culture that values career growth and work-life balance. Enjoy a competitive salary, generous holidays, and a supportive work environment where your contributions make a real impact. If you're organised, detail-oriented, and ready for your next challenge, this is the opportunity for you!

Benefits

Generous Holiday – 25 days plus bank holidays

Annual Pay Increases

Life & Critical Illness Cover

Pension Scheme

Vibrant Company Culture

Career Growth

Work-Life Balance – Monday to Friday

Qualifications

• Minimum 2 years of outbound telemarketing experience in telecoms.
• Strong organisational and time-management skills.

Responsibilities

• Organising and managing the field sales team’s appointments.
• Listening to telemarketing calls and providing feedback.
• Maintaining and managing sales statistics platform.

Skills

Outbound Telemarketing Experience

Organisational Skills

Communication Skills

Detail-oriented

Tech-savvy

Tools

CRM Platforms

Sales Analytics Tools

Job description

Sales Support Coordinator – £25,000.00 per annum + Benefits!

Are you an experienced telecoms sales professional looking for your next challenge? Do you have outbound telemarketing experience and a keen eye for detail? If so, we want you to join our award-winning team at F One Technologies!

We’re looking for a highly organised and proactive Sales Support Coordinator to take charge of our field sales diary management, call quality control, and sales data management. If you thrive in a fast-paced environment and enjoy supporting high-performing sales teams, this is the role for you!

Why Join F One Technologies?

• Competitive Salary – £25,000 to £30,000 per year, depending on experience
• Generous Holiday – 25 days plus bank holidays
• Annual Pay Increases – Guaranteed RPI-linked salary reviews
• Life & Critical Illness Cover – Because we take care of our people
• Pension Scheme – Helping you plan for the future
• Vibrant Company Culture – Regular team incentives, events, and rewards
• Career Growth – Access to ongoing training, development, and clear progression opportunities
• Work-Life Balance – Monday to Friday, no weekends, no late nights

What You’ll Be Doing

As our Sales Support Coordinator, you’ll be the backbone of our sales operations, ensuring everything runs smoothly. Your key responsibilities will include:

• Diary Management – Organising and managing the field sales team’s appointments, ensuring they are efficiently scheduled with no clashes
• Call Quality Control – Listening to telemarketing calls where appointments have been booked, assessing quality, and providing constructive feedback to improve performance
• Booking Confirmations – Calling upcoming customers to confirm appointments, ensuring they are prepared and reducing no-shows
• Sales Data Management – Maintaining and managing our in-house sales statistics platform, ensuring accurate reporting and analysis
• Process Improvement – Identifying ways to streamline operations and improve efficiency within the sales team

Who We’re Looking For

• Minimum 2 years of outbound telemarketing experience in telecoms
• Strong organisational and time-management skills – able to juggle multiple priorities
• Excellent communication skills – both written and verbal
• Detail-oriented – able to review calls and provide constructive feedback
• Tech-savvy – comfortable working with CRM platforms and sales analytics tools
• A proactive team player – always looking for ways to improve processes and support the team

Why F One?

At F One Technologies, we’re more than just a telecoms company – we’re a fast-growing, ambitious business with a team that loves what we do. We offer a fun, supportive, and rewarding work environment where you can truly make an impact.

Ready to take the next step in your career? Apply today and let’s build success together!