Sales Support Coordinator - Amazon

Belkin International; Kings Langley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in technology and consumer electronics seeks a Sales Support Coordinator to enhance sales operations focusing on Amazon. The role emphasizes strong analytical skills, proficiency in Microsoft Office, especially Excel, and ability to work in a fast-paced environment. This position provides the opportunity to collaborate with diverse teams and contribute to business strategy and growth while promoting Belkin's brand values.

Qualifications

• Experience in eCommerce or similar background.
• Proven communication skills and analytical abilities.
• Experience managing high-volume administrative tasks.

Responsibilities

• Support Sales team with sales analysis and account-related inquiries.
• Develop relationships across departments to maximize sales results.
• Analyze market trends and provide insights to management.

Skills

Analytical skills

Communication

Time management

Proficiency in Microsoft Office

Education

Experience in eCommerce sales

Tools

Salesforce

Oracle

Business Objects

Job description

Job Description

What you’ll do

As a Sales Support Coordinator - Amazon, you will be responsible for ensuring seamless delivery of all sales administration, reporting, and analysis to effectively support business strategies and objectives.

The Sales Support Coordinator will support the Sales team by performing sales analysis, building, and maintaining relationships to drive sales activities, and resolving issues within the team, wider business, and customers. You will assist in optimizing Amazon across all regions.

How you’ll do it

1. Develop and maintain strong relationships with customers, peers, and departments such as Product Management, Finance, Marketing, and Planning.
2. Collaborate with the sales team and channel support to share best practices and maximize results.
3. Assist customers and sales team with account-related questions, issues, or concerns, providing accurate and timely information on products, pricing, and quotes.
4. Perform in-depth analysis of reports and dashboards, highlighting trends, risks, and opportunities.
5. Analyze industry trends, competition, products, and pricing, and communicate insights to management and departments.
6. Manage financial models in Sales Force for contractual and non-contractual accounts.
7. Maintain the customer Price List in collaboration with Pricing Management.
8. Learn company systems such as Oracle, Business Objects, Salesforce.com.
9. Create Standard Operating Procedures (SOPs) to improve efficiency.
10. Support NPI forecasts when needed.
11. Coordinate with Amazon Channel Manager on action plans.
12. Understand and promote Belkin products and categories.
13. Coordinate shipment plans between logistics and sales.
14. Share ideas, innovate, and challenge to improve the business.
15. Contribute to a positive, collaborative, high-performance culture.
16. Uphold Belkin’s company values.

What you’ll need

• Proficiency in Microsoft Office, especially Excel.
• Passion for business and technology, quick learner.
• Strong analytical skills and data-driven decision-making.
• Excellent English communication skills; additional European languages are a plus.
• Ability to work in a fast-paced environment.
• Self-motivated with a focus on personal growth.
• Well-organized, detail-oriented, and good at time management.
• Interest in tech and consumer electronics industry.

What you’ve done

• Experience in eCommerce sales or similar; ICT industry background is a plus.
• Proven communication skills.
• Experience in reporting and analysis.
• Experience with high-volume administration in sales or customer service.
• Track record of contributing to sales or customer service growth.
• Experience managing Amazon channel is highly desirable.

What you’re getting into

We offer collaborative spaces for your ideas, a culture of innovation, and opportunities for growth. Join us to learn, contribute, and succeed in a dynamic environment where communication and teamwork are valued. Belkin is committed to diversity and maintains a drug-free workplace. All applicants should review the privacy notice HERE.

Location:

Kings Langley, United Kingdom