Sales Support Coordinator

Wolseley; Radford Semele; Hybrid; GBP 26,000; Full time

Job summary

A leading trade merchant is seeking a Sales Support Coordinator for a 1-year fixed-term contract in Warwick. The role involves providing support to National Account customers, processing orders, and ensuring excellent communication. Ideal candidates will have strong customer service skills and attention to detail. The position is hybrid, with the possibility of earning bonuses and additional perks like a generous pension scheme and healthcare access.

Benefits

Annual leave increasing with length of service

Generous pension scheme (matched up to 9%)

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to discounts on online and high street

Access to healthcare and wellness programs

Qualifications

• Excellent customer service and relationship building skills.
• Strong organisational skills with attention to detail.
• Confidence talking to different people.

Responsibilities

• Build rapport with National Account customers as a single point of contact.
• Receive and process orders.
• Provide updates and respond to any queries.
• Regular communication with branch colleagues and suppliers.
• Support wider team members when necessary.

Skills

Customer service skills

Organisational skills

Multi-tasking ability

Strong work ethic

Communication skills

Job description

Sales Support Coordinator

Company: Wolseley

Location: Warwick

Contract: Full-time

Posted: 19 hours ago

Sales Support Coordinator - 1 Year Fixed Term Contract - Warwick - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap - including:

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity / adoption leave
• Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Support Coordinator based in Warwick, you'll be responsible for:

• Building rapport with National Account customers as you will be a single point of contact offering support
• Receive and process orders
• Provide updates and respond to any queries
• Regular communication with branch colleagues and suppliers
• Supporting the wider team members accounts when necessary, being adaptable/flexible to support different customers

This is a Fixed Term Contract for 1 year hybrid role working 40 hours per week Monday to Friday 08.00am - 5.00pm. (3 days in the office and 2 at home)

And here's what we'd like you to have:

• Excellent customer service and relationship building skills
• Confidence talking to different people
• Strong organisational skills with attention to detail
• Ability to multi-task
• Adaptable, friendly & approachable attitude with a strong work ethic

We look forward to receiving your application!

Wolseley