Sales Support Coordinator

Tulip Recruitment; Aldermaston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A well-established organization in Aldermaston is seeking a confident Sales Support Coordinator. This full-time, office-based role involves supporting the sales team by managing customer interactions, handling quotations, and collaborating with marketing. Ideal candidates will possess strong communication skills and experience with Salesforce. The position offers training and a chance for career progression into Account Management or External Sales roles.

Benefits

Pension Scheme

Medicash Health Scheme

Life Insurance

Income Protection

Private Health Insurance after probation

Qualifications

• Experience using CRM software, particularly Salesforce.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and priorities effectively.

Responsibilities

• Support internal sales team and handle customer inquiries.
• Prepare accurate quotes and process orders.
• Maintain records of customer interactions.

Skills

Confidence using computers

Strong organisation skills

Excellent communication skills

Attention to detail

Calm under pressure

Multitasking

Self-motivated

Tools

Salesforce

Microsoft Office

Job description

Overview

We\'re currently working with a well-established and growing organisation based in Aldermaston who are looking to recruit a confident and motivated Sales Support Coordinator to join their internal sales team.

This is a full-time, office-based position ideal for someone who enjoys a fast-paced commercial environment and is confident speaking with customers over the phone.

Our client offers full internal training on all products and systems, alongside a supportive working culture and structured career development.

The Opportunity

This is not your typical admin-heavy sales support role. You\'ll be working closely with the external sales team, supporting client projects, handling quotations, and engaging directly with customers by phone and video. For the right person, this position offers clear progression into Account Management or External Sales roles.

Company Benefits

• Generous company benefits including:
• Pension Scheme
• Medicash Health Scheme
• Life Insurance Scheme
• Income Protection Scheme
• Aviva Private Health Insurance (after probation period)

Key Responsibilities

• Sales Support & CRM Management
• Respond to inbound sales enquiries via phone, email, and CRM (Salesforce)
• Qualify incoming leads and support marketing follow-ups
• Maintain up-to-date records of customer interactions and opportunities
• Customer Interaction
• Build and maintain strong working relationships with customers
• Provide product advice and handle any issues or queries
• Ensure a high standard of customer service is maintained
• Quotes & Order Processing
• Prepare accurate and timely quotations
• Process orders and liaise with internal departments to ensure delivery
• Sales Targets
• Contribute to team targets through upselling and cross-selling
• Support the sales team in reaching monthly/quarterly goals
• Product & Market Knowledge
• Stay informed about product developments and market trends
• Relay customer feedback to marketing and product teams
• Team Collaboration
• Work alongside external sales, marketing, and logistics teams
• Attend internal sales meetings and contribute to sales reporting

What We\'re Looking For

• Confidence using computers, including Salesforce and Microsoft Office (Outlook, Word, Excel).
• Strong organisation skills, with the ability to write clearly and solve problems effectively.
• Excellent communication skills - both spoken and written.
• Great attention to detail and a thorough, careful approach to work.
• Ability to stay calm and focused under pressure.
• Comfortable using standard office equipment (e.g. computers, phones, printers, calculators).
• Able to follow instructions accurately, whether written or verbal.
• Good at multitasking and able to manage and prioritise multiple tasks.
• Self-motivated, reliable, and a supportive team player