Sales Support Associate

Ralph Lauren Corporation; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a globally recognized lifestyle brand as a key player in delivering exceptional client service and operational excellence. This role focuses on ensuring a welcoming store environment while embodying the values of a prestigious brand. You'll be part of a passionate team dedicated to enhancing client experiences and operational efficiencies. With exciting career opportunities and a competitive benefits package, this position offers a chance to thrive in a dynamic and inclusive workplace. Embrace the opportunity to bring your whole self to work and contribute to a culture of belonging and fairness.

Benefits

Competitive benefits package

Employee discounts

Inclusive work environment

Qualifications

• Energetic, passionate, and results-driven team player.
• Experience in a premium/luxury environment is essential.

Responsibilities

• Ensure client support excellence and operational efficiencies.
• Manage deliveries and replenishment for optimal product offer.

Skills

Teamwork

Client support excellence

Organizational skills

Communication skills

Education

Experience in premium/luxury environment

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

One team focused on the consumer

• Ensure client support excellence and operational efficiencies
• Manage deliveries and replenishment to optimise the product offer for clients
• Coordinate and communicate consistently with the team to ensure an excellent client service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit
• Demonstrate a client-centric mindset
• Support operational efficiencies to create a welcoming and elevated store environment

Operations

• Advance in Ralph Lauren store systems and procedures to enhance operational efficiencies
• Manage and follow standard operating procedures and Client Support Area procedures to ensure compliance with Ralph Lauren policies and standards
• Store maintenance

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent organisational and communication skills