Sales Support Associate

RALPH LAUREN; London; On-site; GBP 20,000 - 40,000; Full time

Job summary

An iconic lifestyle brand is looking for a dynamic individual to join their team as a Brand Ambassador. In this role, you will ensure exceptional client support and operational efficiencies while embodying the values of the brand. The position offers exciting career opportunities and a competitive benefits package. You will be part of a passionate team dedicated to creating a welcoming environment for clients. If you thrive in a premium setting and are results-driven, this is the perfect opportunity for you to shine and make a difference.

Benefits

Competitive benefits package

Career opportunities

Discounts

Inclusive work environment

Qualifications

• Energetic and passionate team player with experience in premium environments.
• Excellent organizational and communication skills are essential.

Responsibilities

• Ensure client support excellence and manage deliveries effectively.
• Support operational efficiencies to create a welcoming store environment.

Skills

Client Support Excellence

Operational Efficiency

Communication Skills

Organizational Skills

Team Collaboration

Passion for Luxury Brands

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

One team focused on the consumer

• Ensure client support excellence and operational efficiencies
• Manage deliveries and replenishment to optimise the product offer for clients
• Coordinate and communicate consistently with the team to ensure an excellent client service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit
• Demonstrate a client-centric mindset
• Support operational efficiencies to create a welcoming and elevated store environment

Operations

• Advance in Ralph Lauren store systems and procedures to enhance operational efficiencies
• Manage and follow standard operating procedures and Client Support Area procedures to ensure compliance with Ralph Lauren policies and standards
• Store maintenance

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent organisational and communication skills