Sales Support Associate

Guidant Global; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading luxury brand retailer in London is seeking a Sales Support Associate to enhance store operations and client experience. You will assist the sales team by maintaining store standards, processing transactions, and supporting front-of-house activities. The ideal candidate should have retail experience, strong communication skills, and a passion for luxury brands. This role offers competitive hourly pay and requires flexibility across weekdays and weekends.

Qualifications

• Experience in retail or customer service is desirable.
• Strong communication skills and a collaborative, proactive approach.
• Enthusiasm for luxury brands and delivering high-quality service.
• Right to work in the UK (valid passport/visa required).
• A willingness to learn and adapt to business needs.

Responsibilities

• Support the sales team for a seamless experience.
• Assist in processing sales transactions accurately.
• Maintain store presentation and visual standards.
• Prepare tills and complete daily cash reports.
• Follow health & safety and loss prevention procedures.

Skills

Retail experience

Communication skills

Attention to detail

Numeracy skills

Flexibility

Job description

Job Title: Sales Support Associate

Base Location: Sloane Street, London

Salary: £14.05 per hour

Working Pattern: 10:30 am - 7:30 pm, 5 days out of 7 (weekdays and weekends)

Duration: 01/10/2025 to 05/01/2026

Join a globally recognised luxury brand where attention to detail and a passion for customer experience make a real impact. As a Sales Support Associate, you will play a key role in ensuring smooth store operations by supporting the sales team and enhancing the overall client experience. This is an excellent opportunity to gain hands-on experience in a dynamic retail environment, working with premium products, high standards, and a collaborative team culture.

You will support the Front-of-House team by assisting with tasks such as retrieving sizes, maintaining fitting room standards, and upholding store presentation. Please note, this role does not involve directly serving clients.

Key Responsibilities

• Support the sales team across the shop floor and stockroom to deliver a seamless experience for customers.
• Assist with accurate and timely processing of sales transactions while maintaining high standards at the point of sale.
• Contribute to meeting store targets by ensuring efficient product flow between stockroom and shop floor.
• Maintain store presentation and visual standards in line with brand guidelines.
• Handle stock deliveries, tagging, ticketing, and store transfers.
• Prepare tills for trading, complete daily cash reports, and follow all POS procedures.
• Wrap and package purchases to the highest presentation standards.
• Take part in team meetings and training sessions to stay updated on brand initiatives and product launches.
• Follow health & safety and loss prevention procedures.
• Use digital tools effectively to support daily operations.

What You'll Bring

• Experience in retail or customer service is desirable.
• Strong communication skills and a collaborative, proactive approach.
• Enthusiasm for luxury brands and delivering high-quality service.
• Attention to detail and numeracy skills for transaction handling.
• Flexibility to work across weekdays and weekends.
• Right to work in the UK (valid passport/visa required).
• A willingness to learn and adapt to business needs.

What Happens Next

Once you submit your application, you can expect to hear from us within 5 working days regarding your suitability. If shortlisted, we will guide you through the next steps, which may include further screening or direct placement depending on store requirements.