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Sales Support Administrator - UNDER OFFER
Aspire Jobs
Poole
On-site
GBP 20,000 - 30,000
Full time
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Job summary
An established family-run business is seeking a motivated Sales Support Administrator to join their dynamic team in Poole. In this role, you will provide essential administrative support to the Business Development Manager and sales team, ensuring smooth operations and excellent customer service. Your responsibilities will include managing customer accounts, tracking sales processes, and resolving issues effectively. This is a fantastic opportunity to grow within a supportive environment that values its employees, offering benefits such as a holiday buy-back scheme, a growth bonus, and regular social events. If you are detail-oriented and passionate about sales support, we want to hear from you!
Benefits
Qualifications
- Experience in administrative roles with a focus on supporting sales teams.
- Strong customer service skills to handle client inquiries effectively.
Responsibilities
- Provide comprehensive administrative support to the Business Development and Sales Teams.
- Monitor and track the sales process from initial onboarding of a new client.
Skills
Education
Tools
Job description
Poole
Location: Poole
Hours: Monday – Friday, 08:00 am - 17:00 pm, 40 hours per week, office based
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure.
Aspire Jobs are delighted to be working with our client who are a well-established family run business who are now looking to recruit a Sales Support Administrator at their Head Office based in Poole.
The successful Sales Support Administrator will support the Business Development Manager to maximise business development opportunities as well as provide additional administrative support to the sales team.
- Provide comprehensive administrative support to the Business Development and Sales Teams.
- Monitor and track the sales process from initial onboarding of a new client.
- Document and handle any actions which arise from customer review meetings.
- Resolve any problems and provide necessary follow-up and effective resolutions.
- Ensure all customer accounts are set up accurately.
- Maintain customer data on the CRM system.
- Provide an excellent after-sales service to all clients.
- Record and track all sales calls and client visits.
- Answer any incoming calls or emails from clients.
- Manage customer complaints.
- Resolve issues including returns, late deliveries and faulty products.
- Provide regular reports and weekly back-order reports.
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