Sales Support Administrator - FTC

Huntress - Crawley; United Kingdom; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A market-leading business in Crawley is seeking a proactive Sales Support Administrator for a 12-month maternity cover. The role involves managing customer orders, handling calls and ensuring top-notch service within a supportive team environment. Candidates should have a positive attitude and excellent communication skills. This hybrid position offers competitive pay, 28 days holiday, and private healthcare.

Benefits

Competitive salary

Hybrid working

28 days holiday

Birthday off

Annual company bonus

Free onsite parking

Private healthcare

Qualifications

• Positive, 'can-do' attitude.
• Experience in sales order processing is beneficial.
• Enjoys building strong relationships with customers and colleagues.

Responsibilities

• Handle inbound customer calls and emails.
• Manage customer orders on the internal system.
• Coordinate freight and shipping arrangements.
• Investigate and resolve delivery issues efficiently.

Skills

Customer service experience

Excellent communication skills

Attention to detail

Teamwork

Job description

Sales Support Administrator
Full time Monday - Friday 8:45am - 5:15pm
12 Month Maternity Cover (potential to go perm)
Crawley - Hybrid Working (4 Days in the Office, 1 from Home)
Up to 28,000 + Fantastic Benefits

Are you an enthusiastic, customer-focused administrator who loves being at the heart of a fast-paced, supportive team? If so, this could be the opportunity you've been waiting for!

We're working with a market-leading business based in stunning, modern offices in Crawley, and they're on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team to cover a 12-month maternity leave, with the potential to go permanent at the end. If you're looking for a role where no two days are the same, and where your contribution really makes a difference - keep reading!

What you'll be doing:

You'll play a key role in supporting the sales team and ensuring customers receive top-notch service. Your day-to-day will include:

• Handling inbound customer calls and emails
• Processing and managing customer orders on the internal system
• Taking care of account administration, raising credits, arranging same-day deliveries, and managing courier information
• Investigating and resolving delivery issues quickly and efficiently
• Coordinating freight and shipping arrangements with precision and care

What you'll bring:

• You'll have a positive, "can-do" attitude
• Excellent communication skills
• A keen eye for detail
• Previous experience in sales order processing or similar would be beneficial
• You'll enjoy working in a team and building strong relationships with customers and colleagues alike

What's in it for you?

• Competitive salary up to 28,000 (depending on experience)
• Hybrid working: 4 days in the office, 1 day from home
• 28 days holiday (including bank holidays) - increasing with service
• Your birthday off - because you deserve it!
• Annual company bonus scheme
• Free onsite parking
• Private healthcare

If you're ready to take the next step in your career and be part of a growing business that truly values its people - we want to hear from you! Apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.