Sales Support Administrator Bicester

Valda Energy Limited; Bicester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading energy supplier in Bicester seeks an enthusiastic Sales Support Administrator to join their dynamic team. In this role, you will support the sales function by efficiently processing customer contracts and respond to various inquiries. Ideal candidates will possess strong customer service skills and proficiency in Microsoft Office. Join Valda Energy for a vibrant work culture with ample growth opportunities and a generous benefits package.

Benefits

Annual Salary up to £26k

Company Annual Bonus Scheme

25 days of Annual Leave plus bank holidays

Private Medical Insurance with Vitality Health

Life Insurance policy, providing coverage at four times your salary

Employee Assistance Programme

Complimentary snacks, drinks, and lunch options

Salary sacrifice pension scheme

In-house learning and development team

Refer a friend scheme (up to £500)

Qualifications

• At least 6 months experience in a customer facing position.
• Ability to use Microsoft office such as Word, Outlook, and Excel.
• Self-motivated and good communication skills.

Responsibilities

• Responding to enquiries and requests from sales channels.
• Updating internal sales systems with correct information.
• Providing first line response to third party sales agents.

Skills

Customer service

Communication

Microsoft Office

Job description

The Energy Revolution

Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart.

At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive.

How you will Energise Our Team

Working as part of the Sales Support Administration team, the role supports the sales function, ensuring customer contracts are processed efficiently and swiftly. Liaising with all sales channels, the sales administration function provides a key relationship, managing a variety of contact requests and enquiries, providing a pivotal service that is key to the success of the business.

The day-to-day responsibilities will involve:

• Responding to enquiries and requests from sales channels
• Working with internal sales systems to ensure all information is up to date and correct
• Providing first line response to third party sales agents as well as the internal sales team
• Working as one team to drive and support the company culture

The Spark we're Looking For

• At least 6 months experience in a customer facing position
• Ability to use Microsoft office such as Word, Outlook and Excel.
• Existing knowledge of the energy and/or utilities sectors is desired, but not essential.
• Ability to organise and prioritise, set priorities and multi-task
• Self-motivated, confident work ethic and good communication skills
• A team player with a willingness to learn, train and adapt to an ever-changing environment

Perks that Power Your Journey ️

• Annual Salary up to £26k
• Company Annual Bonus Scheme
• 25 days of Annual Leave plus bank holidays, plus length of service award up to 30 days
• Private Medical Insurance with Vitality Health
• Life Insurance policy, providing coverage at four times your salary
• Employee Assistance Programme offering confidential support and guidance
• Enjoy an array of complimentary snacks, drinks, and lunch options in our office
• Salary sacrifice pension scheme where we will match contributions up to 4%
• In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best
• Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards

If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on [e-mail]