Sales Support Administrator

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Have you previously worked in a fast-paced Customer Service environment, e.g., the hospitality industry (restaurants, bars, etc.), where you had to think quickly and prioritize customer needs daily?

Have you also worked in an office-based environment for at least two years?

Do you have intermediate to advanced Excel skills?

If you answered YES to the above questions, this could be the perfect role/career move for you.

This global company in the FMCG/Consumer Electronics market is seeking a Sales Support Administrator to support both the internal sales team and external customers with order management in a fast-paced environment.

Based in Watford, the hybrid Sales Support Administration role offers a basic salary of up to £27,500, with benefits including Health and Life insurance, Pension, Staff discount, Cycle to Work scheme, and 33 days of annual leave (including bank holidays). The role is full-time, Monday to Friday, 08:30 - 17:30, with a minimum of 2 days in the office per week.

Key duties include:

1. Creating reports within Excel (VLOOKUPs, PivotTables, etc.)
2. Managing and tracking Customer Rebates
3. Dealing with complex customer inquiries (reviewing, responding, and resolving)
4. Tracking shipments
5. Analyzing data within Excel and using Oracle and Salesforce databases
6. Maintaining excellent written and verbal English communication skills (a secondary language is desirable but not essential)
7. Being a team player

If you're interested in this role, don't delay—send us your CV today.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.