Sales Support Administrator

Allports Group; Lichfield; On-site; GBP 30,000; Full time

Job summary

A leading vehicle sales company in Lichfield is seeking a Vehicle Sales Support Administrator. The role involves processing vehicle registrations, ensuring efficient delivery, and liaising with customers. Strong organizational and communication skills are essential. Competitive salary up to £30k, with numerous benefits including 28 days holiday and training opportunities. This position is office-based, Monday to Friday.

Benefits

Salary of up to £30k

28 days holiday including Bank Holidays

Employee Assistance Program

Refer a friend scheme

Birthday and Christmas Gift Vouchers

Discounts for UK hotel stays

Training and Development opportunities

Charity and Community events

Qualifications

• Strong attention to detail and initiative required.
• Ability to adapt quickly in a fast-paced environment.
• Confidence to work independently as well as collaboratively.

Responsibilities

• Responsible for vehicle registration and administration.
• Process vehicle arrivals and inspect for damages.
• Update internal systems accurately.
• Order necessary components as per customer requirements.
• Ensure efficient progression of vehicles through workshop processes.
• Customer liaison to ensure a smooth delivery experience.

Skills

Strong organisational skills

Excellent communication skills

Fast learner

Team player

Proactive and customer-focused attitude

Tools

Microsoft Office

Internal systems

Job description

VEHICLE SALES SUPPORT ADMINISTRATOR Light Commercial Vehicle

Fradley Location - Easy transport links to Walsall, Derby and Birmingham.

Office based Monday - Friday 08:30 - 17:00.

Are you adaptable, proactive, and thrive in a fast-paced environment where no two days are the same? We are looking for a highly motivated individual to join our successful and growing Light Commercial Vehicle team in a key support role at Allports Group.

Our Benefits Package Includes

• Salary of up to £30k
• 28 days holiday (Includes Bank Holidays with the opportunity to buy up to an additional 5 days)
• Designated EAP service to support health and financial wellbeing
• Refer a friend scheme (earn £750 for each referral)
• Birthday and Christmas Gift Vouchers
• Enjoy discounts for UK hotel stays
• Training and Development opportunities for career progression
• Charity and Community events throughout the year.
  
  

In this role, you will be responsible for all aspects of vehicle sales administration including vehicle registration, with a focus on the full journey of vehicles from arrival through to delivery.

Key Duties Include

• Processing vehicle arrivals
• Inspecting and monitoring for any transport or delivery damages
• Updating internal systems accurately
• Ordering necessary components to customer requirements
• Ensuring all vehicles are progressed efficiently and correctly through our workshop processes
• Customer liaison will play a large part in this role ensuring a smooth and efficient experience for our customers, in particularly when arranging deliveries to our customers.
  
  

You will work closely with our workshop, sales, and aftersales teams to keep operations running smoothly and meet customer delivery expectations. Strong attention to detail, initiative, and the ability to adapt quickly are essential. You must be confident working independently as well as collaboratively within a team.

Key Attributes Required

• Strong organisational skills with the ability to prioritise effectively
• Fast learner who can hit the ground running
• Ability to remain calm and reactive under pressure
• Comfortable working in a varied, fast-moving environment
• Confident using Microsoft Office and internal systems
• Excellent communication skills with a proactive and customer-focused attitude
• Team player with the confidence to work independently when needed
  
  

Our customer base is very loyal, so a passion for delivering customer service with a view to future business is vital.

While previous experience in a similar role is preferred, full training will be provided. In return, we offer a competitive remuneration package, staff benefits, and long-term career development opportunities within an established and growing business.

If youre ready to take on a hands-on role in a dynamic and supportive team, wed love to hear from you.

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