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Sales Support Administrator
TLP recruitment
Felixstowe
On-site
GBP 25,000 - 30,000
Full time
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Job summary
An established industry player in maritime logistics is on the lookout for a dedicated Sales Support Administrator to enhance their team in Felixstowe. This role is pivotal in managing customer communications, building relationships, and ensuring high standards of service. The ideal candidate will thrive in a dynamic environment, utilizing strong communication skills and attention to detail to meet business targets and identify sales opportunities. With a focus on customer satisfaction, you will play a key role in maintaining data integrity and preparing essential reports. Join a company that values collaboration and offers a supportive work environment with excellent benefits.
Benefits
Qualifications
- Strong communication skills and customer-focused attitude are essential.
- Attention to detail and proactive problem-solving are crucial for success.
Responsibilities
- Handle customer communications and build strong relationships.
- Manage daily customer activities and meet business targets.
- Ensure accurate invoicing and maintain data integrity.
Skills
Job description
Sales Support Administrator - Felixstowe
£25-30K DOE
25 days annual leave
Hours: 8-5pm
Company pension scheme
Free parking
One of the UK's largest maritime intermodal logistics operators is seeking an experienced Sales Support Administrator to join their busy team. The company has locations across Europe and the UK.
- Handle customer communications promptly and professionally
- Build strong relationships with customers and internal departments
- Manage daily customer activities according to company standards
- Meet business targets and identify sales opportunities
- Share market trends and new business leads with relevant teams
- Work with Pricing department to create customer incentives
- Maintain high standards of customer care and communication
- Ensure accurate and timely invoicing of all services
- Maintain data integrity in IT systems
- Create rate quotes and update customer information as needed
- Prepare and distribute required reports
- Be the main daily contact for customers.
- Attention to detail
- Proactive problem-solving
- Strong communication skills
- Customer-focused attitude
- Collaborative team player
- Effective time management
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