Sales Support Administrator

Interaction Recruitment; Coalville; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in Coalville is seeking a full-time Support Administrator due to growth in their administration team. This role involves handling customer queries, processing orders, and maintaining document organization in a collaborative office culture, with excellent benefits including 28 days' annual leave and career progression opportunities.

Benefits

Excellent office culture

28 days annual leave including bank holidays

Free parking

Career progression opportunities

Qualifications

• Previous experience in customer support administration.
• Excellent communication skills via email and telephone.
• Ability to work independently and as part of a team.

Responsibilities

• Handle customer queries via email and phone.
• Process quotations and orders promptly.
• Maintain knowledge of pricing and quotations.

Skills

Communication

Attention to detail

Ability to work under pressure

Team collaboration

Education

Customer support administration experience

Tools

SAP

Job description

Support Administrator

Location: Coalville, United Kingdom

Type: Full Time – Temporary to Permanent

Hours: Monday to Thursday office hours, Friday 1.15pm finish

Salary: £12.21 Per Hour, with pay increment upon Permanent offer

Benefits: Excellent office culture, 28 days annual leave including bank holidays, free parking, career progression opportunities

Our client, a well-established company with over 50 years of experience, is seeking an enthusiastic Support Administrator to join their administration team due to company growth.

Role responsibilities include:

1. Handling customer queries via email and phone
2. Processing quotations and orders promptly
3. Maintaining knowledge of pricing and quotations
4. Supporting team collaboration and demonstrating a proactive attitude
5. Scanning and filing sales orders appropriately
6. Managing multiple tasks in a busy environment
7. Performing other ad hoc administrative duties

Candidate requirements:

1. Ability to work under pressure, independently or in a team
2. Excellent communication skills via email and telephone
3. Attention to detail
4. Experience with SAP is advantageous
5. Previous customer support administration experience
6. Understanding of good customer service principles

INDLEI