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SALES SUPPORT ADMINISTRATOR

ESS

Bristol

On-site

GBP 24,000 - 27,000

Full time

Yesterday
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Job summary

ESS Employment is seeking a Sales Support Administrator based in Yate. This permanent role offers an opportunity for individuals with previous office experience to thrive in a dynamic environment. Responsibilities include supporting sales activities, handling customer orders, and maintaining records using Sage. The position also includes a variety of administrative tasks aimed at the company's financial success while fostering career progression.

Benefits

Bonus scheme (after 6 months service)
Employee pension scheme
Life Assurance
Critical Illness Cover/Health plan
Excellent working environment
Free onsite parking
Hybrid working (3 mandatory days in the office)
Annual Christmas shutdown

Qualifications

  • Previous administration/office-based experience is essential.
  • Excellent verbal and written communication skills.
  • Good mathematical skills with a minimum of Level 4 GCSE.
  • Polite, self-motivated, and team-oriented.

Responsibilities

  • Assist with day-to-day administrative tasks to support sales.
  • Process customer orders and queries via telephone.
  • Use Sage for sales orders and invoices.

Skills

Verbal communication
Mathematical skills
Written communication
Attention to detail
Organisation
Teamwork

Education

GCSE Maths (Level 4 minimum)
GCSE English Language (Level 4 minimum)

Tools

Excel
Word
Outlook
Sage

Job description

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Yate

£24, - £27, per annum

37.5hrs per week

May 02

ESS Employment are recruiting for our local established and professional client in Yate. This role would be ideal for someone who has some previous office-based experience and is looking for a role with variety and scope for progression. Description

LOCATION: Yate

START DATE: ASAP

PAY: £24,- £27, per annum, depending on experience

PERMANENT

DAILY TIMES: 08.45am-5.00pm, Monday to Friday, 37.5 per hours per week

Set office days Tue-Thur

Vacancy – Sales Support Administrator

Company Profile:

ESS Employment are recruiting for our local established and professional client in Yate. This role would be ideal for someone who has some previous office-based experience and is looking for a role with variety and scope for progression.

Duties and Responsibilities:

•To assist in day-to-day administrative tasks in support of company sales and by doing so to contribute to the financial success of the company

•Answer/process customer telephone queries from customers, suppliers, and colleagues.

•Take customer orders over the telephone.

•Distribute incoming enquiries email to the relevant person.

•Use Sage to produce sales order delivery notes and customer invoices.

•Place orders with suppliers for stock items.

•Run reports from sage for daily profit figures.

•Process customer remittance advices.

•Process customer audits and keep records.

•Verify and post supplier bills on Sage.

•Credit Control - chase outstanding customer invoices by telephone and email.

•Submit meter readings.

•Manage gas and electricity contract renewals for the business.

•Prepare an agenda and take minutes in team meetings.

•Complete documentation from customers requesting company information.

•Participate in any other duties deemed appropriate by the Managing Director or CEO

Key Experience and Skills:

Previous administration/office-based experience is essential.

•Excellent verbal communication skills.

•Good mathematical skills – level 4 minimum GCSE Maths.

•Error free written communication – level 4 minimum GCSE English Language.

•Experience and good skills in the use of Excel, Word, and Outlook.

•Polite, pleasant, and helpful on the telephone and in general.

•Self-motivated and able to work both independently and as part of a team.

•Well organised and able to prioritise workload to achieve deadlines.

•Attention to detail for record keeping.

Benefits include:

Bonus scheme (after 6 months service) | Employee pension scheme | Life Assurance | Critical Illness Cover/Health plan | Excellent working environment | Free onsite parking | Hybrid working – 3 mandatory set days in the office| Annual Christmas shutdown.

Responsibilities

Duties and Responsibilities:

•To assist in day-to-day administrative tasks in support of company sales and by doing so to contribute to the financial success of the company

•Answer/process customer telephone queries from customers, suppliers, and colleagues.

•Take customer orders over the telephone.

•Distribute incoming enquiries email to the relevant person.

•Use Sage to produce sales order delivery notes and customer invoices.

•Place orders with suppliers for stock items.

•Run reports from sage for daily profit figures.

•Process customer remittance advices.

•Process customer audits and keep records.

•Verify and post supplier bills on Sage.

•Credit Control - chase outstanding customer invoices by telephone and email.

•Submit meter readings.

•Manage gas and electricity contract renewals for the business.

•Prepare an agenda and take minutes in team meetings.

•Complete documentation from customers requesting company information.

•Participate in any other duties deemed appropriate by the Managing Director or CEO

Personal Skills / Qualifications

Key Experience and Skills:

Previous administration/office-based experience is essential.

•Excellent verbal communication skills.

•Good mathematical skills – level 4 minimum GCSE Maths.

•Error free written communication – level 4 minimum GCSE English Language.

•Experience and good skills in the use of Excel, Word, and Outlook.

•Polite, pleasant, and helpful on the telephone and in general.

•Self-motivated and able to work both independently and as part of a team.

•Well organised and able to prioritise workload to achieve deadlines.

•Attention to detail for record keeping.

Hours of work
  • Monday: 08:45 - 17:00
  • Tuesday: 08:45 - 17:00
  • Wednesday: 08:45 - 17:00
  • Thursday: 08:45 - 17:00
  • Friday: 08:45 - 17:00
  • ESS EMPLOYMENT work with clients and candidate from a range of disciplines and place people in permanent, contract and temporary roles.

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