SALES SUPPORT ADMINISTRATOR

Talent Sure Recruitment Limited; Boscombe; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Support Administrator to join a market-leading company in Bournemouth. You will support the sales process by managing client quotations, providing customer service, and assisting with logistics. The ideal candidate will possess strong communication skills and an administrative background within relevant sectors. Join a friendly team committed to flexibility and exemplary service.

Qualifications

• Administrative background in relevant sectors.
• Experience in customer service roles preferred.
• Strong communication and organisational abilities.

Responsibilities

• Prepare and manage client quotations.
• Provide support for inquiries and customer service.
• Assist with shipping logistics and customer records.

Skills

Attention to detail

Analytical skills

IT systems proficiency

Customer service

Communication skills

Tools

Microsoft Office

Job description

Overview

Sales Support Administrator

Location: Bournemouth, Dorset

Hours: Monday - Friday 9am - 5pm

Salary: £25,000 - £27,000 (D.O.E)

Sales Support Administrator - Networking Solutions

We are recruiting on behalf of our client, a leading global distributor of optical network connectivity solutions. They are a dynamic, fast-growing business known for their "small enough to care, big enough to deliver" ethos. Since 2008, they have provided high-quality, cost-effective solutions to a diverse range of markets, including telecoms, IT, finance, and education. Their products, which include compatible optical transceivers, fibre cabling, and rackmounts, cater to over 300 vendors. This is an exciting opportunity to join a friendly and supportive team.

About the Role

As a Sales Support Administrator, you will be a key member of the team and will provide essential support to the sales process, ensuring a smooth and efficient experience for customers. Your main responsibilities will include:

• Preparing and managing client quotations and processing sales orders.
• Providing customer service support, including answering the telephone and routing inbound calls.
• Assisting with post-sales enquiries, customer returns, and shipping logistics.
• Maintaining customer records and producing reports as required.
• Liaising with other departments and assisting with warehouse work during peak times.

Candidate Profile

Our client is looking for a true team player who is excited by the prospect of contributing to the success and growth of a market-leading company. The ideal candidate will have an administrative background, with experience in sectors such as computer hardware, engineering, manufacturing, warehousing, or logistics being beneficial. Their mission is to service the individual needs of their clients through flexibility, efficiency, and exemplary customer service.

• Excellent attention to detail and strong analytical skills.
• A high level of comfort with IT systems and software, including Microsoft Office.
• The ability to follow detailed instructions and prioritise a workload to meet deadlines.
• A professional telephone manner and excellent communication skills