Sales Support

Sammons Recruitment Ltd; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable recruiting agency is seeking a Sales Support professional in London. This role involves engaging with clients, processing sales orders, and maintaining accurate databases. Candidates should have customer service experience, excellent communication skills, and be proficient in Microsoft Office and CRM systems. This is a full-time permanent position offering growth within a supportive environment.

Qualifications

• Previous experience in customer service or sales support role, preferably within a trade or B2B environment.
• Strong organizational and problem-solving skills.
• A team player with a positive attitude and willingness to learn.

Responsibilities

• Be the primary point of contact for customers, actioning inbound calls and enquiries.
• Process sales orders, quotes and returns accurately using internal systems.
• Maintain up-to-date records of customer interactions and transactions.

Skills

Customer service experience

Excellent communication skills

Proficiency with Microsoft Office

Familiarity with CRM systems

Organizational skills

Problem-solving skills

Team player

Tools

CRM systems

Microsoft Office Suite

Job description

Overview

Sales Support – Are you a seasoned sales support professional ready to advance your career? Our client is offering an exciting opportunity within a long-standing, reputable company known for its innovative products. With over 20 years of success in the industry, this role is ideal for someone eager to grow within a supportive environment that offers the training and development needed to take the next step.

You will play a pivotal role within the business dealing with customer queries, handling inbound calls, quote and order generation, along with maintaining accurate databases of transactions, and supporting other departments within the business. If you are an ambitious and driven individual looking for a position which supports all aspects of a successful local business, this could be the role for you.

What\'s on offer:

• Job Type: Fulltime Permanent
• Location: Hook
• Salary: DOE
• Hours: 8:30am - 5:00pm

Key Responsibilities

• Proactive Client Engagement - be the primary point of contact for customers, actioning inbound calls and enquiries via email and website, whilst building rapport.
• Quote Generation - Processing sales orders, quotes and returns accurately using internal systems.
• Product Knowledge - provide detailed product information, pricing and stock availability to trade clients.
• Data Management - maintain up-to-date records of customer interactions and transactions, along with supporting other departments with administrative tasks.

Skills, Experience & Training Requirements

• Previous experience in customer service or sales support role, preferably within a trade or B2B environment.
• Excellent verbal and written communication skills.
• Proficiency with office software (Microsoft Office Suite) and familiarity with CRM systems.
• Strong organizational and problem-solving skills.
• A team player with a positive attitude and willingness to learn.

How to Apply

If this role sounds like something that you would be interested in, we would love to hear from you. Give us a call on (phone number removed) or apply directly through this advert with your CV.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! For full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.