Sales - Supervisor

NEW LOOK; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une opportunité passionnante de superviser une équipe dans un environnement de vente au détail dynamique chez New Look, une marque de mode bien établie. En tant que superviseur, vous jouerez un rôle clé dans l'amélioration de l'expérience client et l'inspiration de votre équipe pour atteindre des résultats élevés. Rejoignez une entreprise qui valorise l'inclusion et le développement personnel tout en célébrant la mode.

Benefits

Formation et développement

Environnement de travail flexible

Culture d'inclusion et de diversité

Qualifications

• Expérience en gestion dans un environnement de vente au détail dynamique.
• Passion pour la mode et le service client.
• Capacité à inspirer une équipe pour atteindre les objectifs.

Responsibilities

• Travailler avec le directeur du magasin pour améliorer l'expérience client.
• Encadrer l'équipe pour garantir un service de haute qualité.
• Mettre en place des normes élevées pour les opérations en magasin.

Skills

Service client

Management d'équipe

Sens de la mode

Leadership

Flexibilité

Job description

We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

Supervisor

About the role:

As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You'll achieve this by setting exceptional standards and leading your people to deliver high quality results.

About you:

Every single person makes New Look the incredible place it is, and together we're unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Just one more thing:

We know that your unique work history might not meet all our requirements, but you think you'd be a great fit for this role... apply anyway, we'd love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process