Sales Supervisor

Oniverse; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Oniverse, a leading fashion retail company, is seeking a Sales Supervisor for their London store. This role involves managing store operations, ensuring exceptional customer service, and achieving sales targets. Join a dynamic team that prioritizes personal development and offers extensive training, career progression, and attractive employee benefits.

Benefits

Monthly Bonus

Monthly Travel Scheme

Staff Discount

30 Days Paid Holidays

Extensive Training

Career Progression and Personal Development

Referral Scheme

Birthday Off (Paid)

Qualifications

• Enthusiastic and reliable individual with a passion for fashion.
• Strong interpersonal and time management skills are necessary.
• Adaptable and confident in a sales environment.

Responsibilities

• Set and achieve daily and weekly sales targets.
• Ensure high standards of customer service.
• Manage stock control and oversee deliveries.

Skills

Passion for Fashion

Brand Enthusiasm

Approachable

Adaptable

Professional Image

Interpersonal Skills

Time Management Skills

Job description

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Training and Recruitment Specialist @ONIVERSE (former Calzedonia Group)

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. Since 2006, we have proudly operated in the UK with 20 stores under three beloved brands: Calzedonia, Intimissimi, and IUMAN/Intimissimi Uomo.

We are currently seeking for an enthusiastic and reliable individual to join our company as a Supervisor at one of our stores based in London.

Role Overview: Reporting to the Store Manager and District Manager, the Supervisor plays a key role in the overall operation and management of the store. This includes maintaining high standards of customer service and ensuring full compliance with Calzedonia UK Ltd policies and procedures.

MAIN RESPONSIBILITIES:

• Set, follow, achieve and exceed the daily and weekly sales targets and lead by example

• Demonstrate in-depth knowledge of Calzedonia products and brand.

• Handle customer complaints and returns

Visual & Store Standards

• Ensure good performance and cleanliness of the store.

• Maintain window displays in accordance with Visual Manager guidelines.

• Ensure neat display of the marketing material and ensure good care of visual materials

Stock Management

• Oversee stock control and deliveries in the store during Store Manager absence.

• Collect feedback on collection performance and any stock issues and provide the

feedback to Store Manager, District Manager & Visual Manager.

People Management

• Supervise and motivate the team

• Ensure the quality of the customer experience delivered by the entire team.

• Manage rotas and covers in collaboration with the District Manager (in the absence or on

request of the Store Manager)

• Follow up on the administrative HR procedures (in the absence or on request of the Store Manager)

• Organise, priorities and delegate tasks to the team.

Administration & Finance

• Maintain accurate accounting of sales and stock movements and report them to the

District Manager.

Commercial Analysis

• Check daily/weekly/monthly store KPI`s and apply the numbers in practice

Profile:

• Passion for Fashion
• Brand Enthusiasm
• Approachable
• Adaptable & Confident Seller
• Professional Image
• Interpersonal & Time Management Skills

What do we offer:

• Monthly Bonus
• Monthly Travel Scheme
• Staff Discount
• 30 Days Paid Holidays
• Extensive Training
• Career Progression and Personal Development
• Referral Scheme
• Birthday Off (Paid)

Join the ONIVERSE UK family now!

Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.

If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.

Apply now and don’t miss the chance to join us!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Sales

• Industries

  Retail

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