Sales - Supervisor

NEW LOOK; Inverurie; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in fashion is seeking a Supervisor to enhance the shopping experience in their stores. This role involves collaborating with the Store Manager to ensure exceptional customer service while leading a dynamic team. The ideal candidate will have a keen eye for trends and a passion for retail management. With a commitment to inclusivity and personal development, this company offers a supportive environment where you can thrive and express your unique style. If you're ready to make a positive impact in a vibrant retail setting, this opportunity is for you.

Qualifications

• Previous retail management experience in a fast-paced environment.
• Passionate about creating a customer-focused experience.

Responsibilities

• Implement the ultimate shopping experience for customers.
• Inspire the team to deliver high-quality results.

Skills

Retail Management

Customer Service

Team Leadership

Trend Awareness

Education

High School Diploma

Retail Management Certification

Job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

About the role:

As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they receive the highest level of service and want to return. You will inspire your team to ensure our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your team to deliver high-quality results.

About you:

Every person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly, and customer-focused experience. You will also seek out innovative ways to improve your performance through tailored development plans from our Online Academy training and support from your Store Manager.

You will have previous retail management experience, gained in a fast-paced environment, with a track record of delivering results through a team.

Just one more thing:

We know your work history might not meet all our requirements, but if you think you’d be a great fit for this role, please apply anyway — we’d love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and talented team members who embrace our shared purpose, behaviors, and values.

We prioritize development, offering training to support your progression so you can be your best and achieve your goals.

We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the role’s requirements.

Please ensure your CV is in a simple format, e.g., Microsoft Word, when applying to ensure a smooth application process.

• Job Family: Retail
• Job Function: Retail Sales Team Leader - 9