Sales - Supervisor

New Look; Dawley, West Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor to join their retail team. In this role, you will collaborate closely with the Store Manager to ensure an outstanding shopping experience for customers. You will inspire your team to embrace their unique styles while delivering top-notch service. The company values inclusivity and personal development, offering training to help you grow and achieve your goals. If you're passionate about fashion and dedicated to creating a welcoming environment, this opportunity is perfect for you.

Benefits

Flexible working patterns

Training and development opportunities

Inclusive workplace culture

Qualifications

• Proven track record in retail management within a fast-paced environment.
• Ability to inspire and motivate team members.

Responsibilities

• Create an exceptional shopping experience for customers.
• Lead your team to deliver excellent results.

Skills

Retail Management

Customer Service

Team Leadership

Trend Awareness

Education

Retail Management Experience

Job description

Woodhouse Central, Overdale, Telford TF3 4BX, UK Req #2141

28 April 2025

We’re the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and over 300 stores across the UK.

By living our values — playing to win, being customer-obsessed, fostering teamwork, and leading by example — we deliver That New Look Feeling for our customers and colleagues.

About the role:

As a Supervisor at New Look, you will work alongside your Store Manager to create an exceptional shopping experience for our customers. Your role is to ensure they receive the highest level of service, encouraging them to return. You will inspire your team to help customers look good and express themselves through the latest fashion, anytime and anywhere. This will be achieved by setting high standards and leading your team to deliver excellent results.

About you:

Everyone makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style confidently and motivates your team to do the same. You have an eye for the latest trends and champion our customers' ability to express their unique style.

You are passionate about providing excellent service and creating a relaxed, friendly, customer-focused environment. You are eager to develop yourself and seek innovative ways to improve your performance through tailored development plans via our Online Academy and support from your Store Manager.

Previous retail management experience in a fast-paced environment with a proven track record of delivering results through your team is essential.

Just one more thing:

We understand your work history might not meet all our requirements, but if you believe you’re a great fit for this role, we encourage you to apply — we’d love to hear from you!

Why New Look?

We care about you and the planet, believing fashion can be a force for positive change. We celebrate inclusion and diversity in everything we do. Our inclusive culture and talented team members embody our shared purpose, behaviors, and values.

We prioritize your development, offering training to support your growth so you can achieve your goals.

We are a flexible employer; our colleagues work various patterns. If you have specific scheduling needs, we are happy to discuss this to meet the role’s requirements.

Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to facilitate a smooth application process.

• Job Family: Retail
• Job Function: Retail Sales Team Leader - 9
• Location: Woodhouse Central, Overdale, Telford TF3 4BX, UK