Sales Strategy and Operations Manager

WorldFirst; London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading financial services firm in London is looking for a Sales Strategy and Operations Manager to enhance sales processes and align operations with business goals. The ideal candidate will have a strong analytical background, excellent project management skills, and the ability to effectively communicate with diverse stakeholders. This role offers the opportunity to drive significant growth and operational improvements within the organization.

Qualifications

• 3+ years of experience in sales strategy or operations in a tech organization.
• Strong analytical skills with a structured problem-solving approach.
• Ability to execute with minimal guidance in fast-paced environments.

Responsibilities

• Analyze and implement enhancements to optimize the sales process.
• Collaborate with BI, CRM, and data teams to design sales dashboards.
• Monitor territory performance and recommend adjustments for growth.

Skills

Analytical skills

Project management

Interpersonal communication

Sales methodologies

SQL query experience

Education

Bachelor's degree in Business, Analytics, Finance, Marketing

MBA (preferred)

Tools

CRM systems

Sales enablement technologies

Job description

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Sales Strategy and Operations Manager, London

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Client:

WorldFirst

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ce633249dd92

Job Views:

26

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Description

Position at WorldFirst

Description

Position at WorldFirst Role overviewAs a Sales Strategy & Operations Manager, you will collaborate with sales leadership and multiple cross-functions in driving the growth and success of the organization by designing, implementing, and continuously refining effective sales strategies and operational processes. You will be responsible for aligning sales efforts with overall business objectives, driving initiatives that optimize sales performance, and ensuring the commercial team has the necessary tools, resources, and support to achieve their targets.Key Responsibilities

• Sales Process Optimization: Analyze and implement enhancements to optimize end-to-end sales process (from lead generation to account management), that maximize efficiency, productivity, and customer satisfaction. Develop and implement standardized sales methodologies and playbooks to elevate sales effectiveness.
• Work closely with teams to integrate technology solutions (CRM, sales enablement tools) into the sales process
• Sales Strategy Development: Collaborate with senior leadership and across functions to define and articulate the sales strategy in line with the company's vision, goals, and market dynamics.
• Conduct market research, analyze industry trends, and assess competitor positioning to inform the development of targeted sales initiatives and go-to-market strategies.
• Facilitate and regularly review allocation of sales targets, quotas, and performance metrics with sales leadership
• Performance Monitoring and Analysis: Collaborate with BI, CRM, and data teams to design and maintain a comprehensive sales dashboard and reporting system, tracking relevant key performance indicators (KPIs) such as turnover, active users, revenue.
• Regularly analyze sales data, identify trends, patterns, and areas for improvement, and present insights and recommendations to senior leadership and the commercial team.
• Commission Calculation: Work with the departmental data team to retrieve relevant datasets to calculate monthly and quarterly commissions for partners and sales teams, coordinating the approval process to ensure accurate and timely payments.
• Critically review commission payouts to ensure they are within the expected and reasonable payout ratios as agreed with sales leadership.
• Regional KPI/OKR Management: Develop and manage regional assignments, account segmentation, and sales KPI/OKRs to ensure fair distribution of opportunities and optimal resource utilization.
• Monitor territory performance, identify imbalances or inefficiencies, and recommend adjustments to drive balanced growth and maximize revenue potential.
• Cross-Functional Collaboration: Liaise between sales and cross-functions (BI, Finance, Product) to facilitate speedy resolution and delivery of initiatives. Participate in cross-functional initiatives, contributing sales expertise, insights, and perspectives to drive organizational-wide improvements and growth.

Qualification Requirements

• Bachelor's degree in Business, Analytics, Finance, Marketing, or a related field; an advanced degree (MBA) is preferred.
• 3+ years of experience in sales strategy, sales operations in a fast-growing tech organization or business insight / analytics roles, or operational experience in finance, management consulting.
• Strong analytical skills and a structured approach to solving unique business problems.
• Strong SQL query experience is a plus
• Strong project management skills with experience managing end-to-end execution of projects/initiatives that have transformed your company's operations and delivered quantifiable business impact.
• Excellent interpersonal and communication skills, with the ability to speak with diverse stakeholders, influence decision-making at leadership levels, and present complex ideas clearly and concisely.
• Deep understanding of sales methodologies, CRM systems, and sales enablement technologies.
• Ability to execute with minimal guidance in an environment with high degrees of change or ambiguity.
• Ability to manage multiple projects concurrently, prioritize effectively, and thrive in a fast-paced, results-oriented environment.