Sales Specialists (fixed-term 12 months, full-time & part-time 30hr)

Vans; Gloucester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A renowned retail brand seeks Sales Specialists for their Gloucester location. These roles involve providing exceptional customer service, mentoring junior associates, and ensuring store standards are met, all within a dynamic and supportive company culture that values integrity and inclusivity.

Benefits

Competitive salary

50% staff discounts

Comprehensive benefits for well-being

Qualifications

• Interaction with customers and providing a memorable shopping experience.
• At least 1+ year experience in fast-paced fashion or lifestyle retail.
• Excellent communication skills in English.

Responsibilities

• Delivering memorable retail experience by ensuring high customer service.
• Supporting onboarding of new starters and maintaining merchandising standards.
• Staying updated with current trends and operational procedures.

Skills

Customer service

Communication

Team collaboration

Job description

Sales Specialists (fixed-term 12 months, full-time & part-time 30hr) page is loaded

Sales Specialists (fixed-term 12 months, full-time & part-time 30hr)

Apply locations EMEA > GBR > Gloucester > Outlet - TNF | time type Full time | posted on Posted Yesterday | time left to apply End Date: July 22, 2025 (19 days left to apply) | job requisition id R-20250624-0013

Sales Specialist (fixed-term 12 months, full-time 40hr & part-time 30hr)

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!

We’re looking for two resourceful Sales Specialists (fixed-term 12 months, full-time 40hr & part-time 30hr) to join our The North Face team based in Gloucester.

Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This purpose unites us and guides our work every day.

The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers, constantly seeking new ideas, places, and people to connect with.

Let’s talk about the role!

We believe our Sales Specialists have a great opportunity to develop their full potential. We offer the support of a global organization but empower our people to take responsibility at store level.

How you’ll make a difference

Our Sales Specialists help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring all customers are treated with respect
• Developing thorough product knowledge and passing it on to junior associates
• Supporting onboarding of new starters
• Maintaining merchandising standards per brand guidelines
• Staying updated with current trends and market position
• Following operational procedures in store and stock room
• Supporting opening and closing processes occasionally

What makes you the perfect Sales Specialist?

• You love interacting with customers and set a great example with your hands-on mentality, enthusiasm, and passion for delivering excellent customer experiences.
• You have a positive, can-do attitude, facing all situations in the store confidently.
• You are passionate about our brand, fashion, and retail.
• You have at least 1+ year experience on a fast-paced shop floor, ideally in fashion or lifestyle retail.
• You have excellent communication skills in both LANGUAGE and English.

• You are flexible to work weekends, evenings, and holidays as needed.

Moreover, you demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits supporting mental, physical, and financial well-being. Our total package includes competitive salary, bonus, pension scheme, and 50% staff discounts. Additionally, you will have:

• Career ownership to grow across different brands
• A supportive, respectful, and integrity-driven culture
• Tailored training from induction to ongoing development

Free to Be

We foster a culture of belonging, diversity, and authenticity. We are committed to an inclusive workplace that celebrates differences and supports accessibility for all, complying with ADA, AODA, WCAG 2.1 AA, and other regulations. For accommodations or questions, contact [e-mail].