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A leading global financial technology company offers an opportunity in their Analytics and Sales program. The position involves comprehensive training in financial markets and provides a pathway to a client-facing career, focusing on relationship management and innovative solutions, with a commitment to exceptional customer service.
The Analytics and Sales program offers a unique opportunity to develop a comprehensive understanding of Bloomberg products and clients within the financial markets. After completing our training, you will apply your knowledge by assisting clients in the Analytics department.
In Analytics, you will provide 24/7 support for Bloomberg Professional Service users worldwide across various industries. Clients access support via our Helpdesk using the 'Instant Bloomberg' chat system, where we answer questions and help maximize the value of Bloomberg's products. Daily, we handle over 12,000 queries in more than 15 languages. Our support ranges from educating portfolio managers on risk management solutions to helping traders discover market liquidity.
Bloomberg continuously innovates, and Analytics plays a key role in educating clients on new products and updates through technology, on-site training, and seminars. We collaborate with Sales on strategic initiatives, product rollouts, and onboarding, ensuring clients utilize tools effectively to work smarter.
As you gain experience, opportunities arise to move into Sales, where we manage client relationships and grow revenue by identifying new business opportunities. We focus on understanding client workflows and offering suitable solutions across our enterprise offerings.
You will start with comprehensive Analytics & Sales training covering financial markets, industry principles, market players, and asset classes, along with Bloomberg's tools. You will join an Analytics team, providing exceptional customer support while developing expertise in asset classes and workflows. Career progression is possible within the department or company, often into Sales or specialized support roles, including leadership positions.
You understand market-moving stories and events, are a solution-finder, and passionate about delivering exceptional customer service in a fast-paced environment. Building relationships and credibility is important to you, and you aim for a client-facing career.
If interested, apply to see if we're a good match. More information about Bloomberg is available at https://www.bloomberg.com/company/.