Sales Specialist

MKM Building Supplies; Canterbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading independent builders’ merchant in the UK is seeking a motivated Sales Representative to drive sales and provide excellent customer service. Responsibilities include quoting, customer interaction, and managing relationships. Ideal candidates should possess building supplies knowledge and a strong sales background, with the ability to build strong customer relations. Various employee benefits are offered including a competitive pay package and bonus scheme.

Benefits

Competitive pay package

Generous discretionary bonus scheme

Substantial staff discounts

Training and development opportunities

Holiday scheme rewarding length of service

Perkbox discounts

Contributory pension scheme

Financial planning support

Cycle to work scheme

Free parking

Enhanced maternity and paternity leave

Employee assistance programme

Mental health support

Qualifications

• Sales experience in a builder’s merchant environment preferred.
• Ability to build strong customer relationships.
• Computer literate.

Responsibilities

• Providing quotations for customers.
• Dealing with customers face to face and over the telephone.
• Using a CRM to manage a portfolio of customers.
• Generating new business and upselling.

Skills

Motivated, energetic, enthusiastic

Sound building supplies knowledge

Previous sales experience

Confident in dealing with customers

Good telephone manner

Excellent communication skills

Job description

In this position, you will play a key role in the sale of our full range of building supplies products. Previous sales experience in a similar role within a builder’s merchant environment would be a distinct advantage. A driving license is preferred for this role. Please note that this role will involve working alternate Saturdays.

Responsibilities and Duties

• Providing quotations for customers
• Dealing with customers both face to face and over the telephone
• Giving excellent customer service and sound product advice
• Taking a proactive approach to building product sales, using every opportunity to make or increase a sale
• Using a customer relationship management system (CRM) to manage a portfolio of 50+ customers
• Generating new business with existing and new customers
• Upselling and gap analysis on existing customers
• Cold calling
• Lead qualifying
• Follow-up on quotes

Qualifications and Skills

• Motivated, energetic, enthusiastic, self-driven, with a positive attitude
• Sound building supplies knowledge
• Previous sales experience in a builder’s merchant environment is preferred
• Confident in dealing with customers
• Ability to build strong customer relationships
• Good telephone manner, excellent communication and interpersonal skills
• Computer literate

Benefits

• Competitive pay package
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme rewarding length of service
• Perkbox discounts
• Contributory pension scheme
• Financial planning support
• Cycle to work scheme
• Free parking
• Enhanced maternity and paternity leave
• Substantial employee discount
• Employee assistance programme
• Mental health support

About MKM

MKM is the leading independent builders’ merchant in the UK, established in 1995. With over 135 branches and 3,100 employees nationwide, we are committed to attracting, recruiting, retaining, promoting, and supporting a diverse team that fosters a sense of belonging within the MKM family. Join us on our journey!