Sales & Service Specialist

Lovisa Pty Ltd; North East; On-site; GBP 22,000 - 30,000; Full time

Job summary

JEWELLS recherche un(e) Sales & Service Specialist passionné(e) par les bijoux pour rejoindre son équipe dynamique. Vous bénéficierez d'une formation certifiée pour effectuer des piercings et offrir une expérience client inoubliable. Avec un salaire compétitif et des commissions illimitées, cette opportunité offre une réelle possibilité d'évolution au sein d'une marque mondiale en pleine expansion.

Benefits

Salaire compétitif + commission non plafonnée

Formation payée en perçage et bijoux permanents

Croissance de carrière

Allocation de bijoux et réductions généreuses

Compétitions et incitations

Qualifications

• Passionné(e) de bijoux, mode et stylisme.
• Esprit orienté client avec un état d'esprit axé sur les ventes.
• Capacité à travailler à temps plein, week-ends et soirées souhaités.

Responsibilities

• Conduire les ventes et promouvoir les services.
• Effectuer des piercings de luxe et des services de bijoux permanents.
• Gérer les réservations et le processus d’après-vente.

Skills

Vente

Service clientèle

Travail d'équipe

Upselling

Job description

About JEWELLS

At JEWELLS, we don’t just sell products — we deliver feel-good moments through meaningful service, style expertise, and storytelling.From curated ear stacks to permanent jewellery and fine piercings, we transform the ordinary into something extraordinary.

The Role

You're passionate about people, confident in sales and obsessed with delivering a standout customer experience.As a Sales & Service Specialist, you’ll be at the forefront of our customer journey—helping clients discover their perfect jewellery pieces, performing precision piercings, and delivering our sought-after permanent jewellery service (don’t worry, we’ll train you!)

No piercing experience? No problem! You’ll receive certified training at London’s top academy, becoming an accredited piercer and JEWELLS welder while developing expert styling and sales skills.

What You’ll Do

• Drive sales & upsell services – Identify opportunities to elevate the customer experience.
• Deliver service that is personal, professional and on-brand
• Perform luxury piercings & permanent jewellery – Become an expert through our accredited training.
• Ensure a seamless appointment process – Manage bookings, consultations, and aftercare guidance.
• Maintain a pristine store environment – Keeping displays looking perfect, follow security protocols, and protect stock.
• Collaborate with an incredible team – Support each other to smash targets and create unforgettable experiences.

What We’re Looking For

• A customer-obsessed individual who thrives in fast-paced retail.
• Passion for jewellery, fashion, and styling.
• A sales-driven mindset—confident in upselling and achieving targets.
• Willingness to be trained and accredited in piercing & welding.
• Ability to work full-time (40 hours), including weekends & evenings.

Perks & Benefits

• Competitive salary + uncapped commission.
• Accredited piercing & permanent jewellery training (fully paid!).
• Career growth in a rapidly expanding global brand.
• Jewellery allowance & generous discounts.
• Competitions & incentives.

At JEWELLS, we celebrate diversity and are committed to an inclusive workplace.