Sales & Service Advisor

Perfect Placement; Belfast; On-site; GBP 24,000 - 31,000; Full time

Job summary

An independent business in Belfast seeks a Sales & Service Advisor to provide excellent customer service and manage bookings efficiently. The role is full-time, Monday to Friday, with a base salary of up to £24,205 and potential bonuses of up to £30,925. Ideal candidates will have experience in a sales or customer-facing role and possess strong communication skills, along with a full UK driving licence.

Benefits

Bonus potential up to £560 per month

Monday to Friday working

Full training and support

Career progression opportunities

Qualifications

• Prior experience in sales, service, or a customer-facing role.
• Strong communication and organisational skills.
• Ability to confidently handle sales transactions and administration.

Responsibilities

• Deliver excellent customer service at the counter, over the phone, and by email.
• Manage bookings for trailer hire and related services.
• Support the workshop team with workflow coordination.

Skills

Sales experience

Customer service

Communication skills

Organisational skills

Proactive customer care

Education

Full UK driving licence

Forklift licence (desirable)

Job description

Overview

Sales & Service Advisor for an independent business in the Belfast region. Full-time – Monday to Friday, 9am-5pm. Basic salary up to £24,205 + bonus (OTE up to £30,925).

Responsibilities

• Deliver excellent customer service at the counter, over the phone, and by email.
• Advise customers on a wide range of products and services, taking orders accurately and efficiently.
• Manage bookings for trailer hire, towbar fitting, and related workshop services.
• Ensure stock is correctly received, displayed, and well presented to maximise sales opportunities.
• Support the workshop team with workflow coordination and timely updates.
• Handle cash, banking, invoicing, and credit transactions accurately.
• Maintain administration and filing systems to company standards.
• Uphold Health & Safety practices and ensure a tidy and professional working environment.

What We're Looking For

• Previous experience in a sales, service, or customer-facing role.
• Strong communication and organisational skills.
• Ability to handle sales transactions and basic administration confidently.
• A proactive approach to customer care and sales.
• Full UK driving licence (essential).
• Forklift licence desirable, but training can be provided.

What’s on Offer

• Basic Salary £24,205 per annum
• Bonus potential up to £560 per month (OTE £30,925)
• Monday to Friday working – no weekends
• Full training and support provided
• Career progression opportunities within the branch network