Sales Retail Advisor (Luxury Products)

UBT; London; On-site; GBP 32,000 - 40,000; Part time

Job summary

A luxury retail brand in Harrods is seeking a Sales Retail Advisor to connect with music lovers and enhance their shopping experience. The ideal candidate will have a passion for music and be skilled in creating emotional connections with clients. This part-time, permanent role offers a salary between £32,000 and £40,000, along with exclusive staff benefits including discounts and flexible hours.

Benefits

Competitive salary

Flexible hours

Bonus

Store-wide discounts

Full training

Qualifications

• A true lover of music, whether you play, sing, or understand its power.
• Warm, approachable, and naturally able to make people feel at ease.
• Skilled at reading people and knowing how to connect in a way that resonates.
• A creative communicator who can weave a story around every instrument.
• Excited by the elegance of luxury retail and the prestige of Harrods.

Responsibilities

• Welcoming clients into a world of sound, craftsmanship, and artistry.
• Bringing our brand's heritage to life through immersive storytelling.
• Building warm, lasting relationships with visitors from all over the globe.
• Creating an emotional connection that inspires clients to return.
• Acting as an ambassador for the passion, precision, and legacy behind our instruments.

Skills

Music appreciation

Client relationship building

Creative communication

Emotional connection skills

Approachability

Job description

Sales Retail Advisor (Luxury Products)

Location: Harrods, Knightsbridge, London

Salary: £32,000-£40,000 + Commission + Exclusive Harrods Staff Benefits

Hours: Part-Time - Permanent

Bring the magic of music to life in the world's most iconic department store.

We're not just selling instruments - we're inviting people into a story. As the face of our luxury musical instrument concession in Harrods, you'll be the first spark in a customer's journey, whether they're a world-class performer, a passionate collector, or someone discovering the joy of music for the first time.

This is a role for someone who feels music in their soul, who can turn a casual conversation into a moment of wonder, and who thrives in the refined world of luxury retail.

What You'll Be Doing

• Welcoming clients into a world of sound, craftsmanship, and artistry
• Bringing our brand's heritage to life through immersive storytelling
• Building warm, lasting relationships with visitors from all over the globe
• Creating an emotional connection that inspires clients to return sometimes days, weeks, or months later
• Acting as an ambassador for the passion, precision, and legacy behind our instruments
  
  

Requirements

• A true lover of music whether you play, sing, or simply understand its power
• Warm, approachable, and naturally able to make people feel at ease
• Skilled at reading people and knowing how to connect in a way that resonates
• A creative communicator who can weave a story around every instrument
• Excited by the elegance of luxury retail and the prestige of Harrods
  
  

Benefits

• Competitive Salary: £32,000-£40,000 (based on experience)
• Flexible Hours
• Bonus: Rewarding your contribution to team success
• Harrods Benefits: Store-wide discounts, exclusive staff facilities, and access to the famous Harrods canteen
• Full Training: Master the art of luxury clienteling and our unique brand story
  
  

Why This Role Is Special

Harrods is not just a store it's a destination. Every day, you'll meet people from around the world who are here to experience the very best. You'll be part of a small, passionate team entrusted with showcasing instruments of extraordinary beauty and craftsmanship in an environment where excellence is the standard.

If you're ready to combine your love of music with the prestige of luxury retail, we'd love to meet you.